1, Report:
#1523904
Posted Date:
Jan 14 2023
Reservations.com $19.99 service fee undisclosed Internet
Directed to them as a Google search first hit for a hotel I wanted - thought I was calling the hotel! They said not available but here are others right by. Made a totally refundable reservation at an IHG property for $199 - Checked IHG direct and it was $145. When canceling wi...
Entity
Categories: hotel, Hotels, Hotel, Air and hotel, Hotel, Hotel REservations, Hotels
2, Report:
#1502642
Posted Date:
Dec 07 2020
reservations.com booked multiple reservations rooms that I did not book and added service fees
the person that did this to me was named diego and the number that I called to book my reservation was 8445208826
Entity
Categories: Hotel REservations
3, Report:
#1500189
Posted Date:
Sep 24 2020
Reservation.com (Benjamin & Brothers LLC) Reservations.com Hidden fees charged with no explanation Orlando Florida
I called on a room, for $103/night as advertised on the internet, to reservations.com.
When they had calculated our total, it came to $147.50/night. The tax and fees were listed
as $23 and the service fee (probably to Reservations.com) was charged $19.99. When I asked
what the f...
Entity
Categories: Air and hotel, Hotel, Hotel REservations, Hotels
4, Report:
#1498485
Posted Date:
Aug 06 2020
reservations.com Typed in Marriott Reservations and Reservation.com popped up appearing to be Marriott.Given same price as Marriott, but when sent the invoice it was 50% higher. Could not cancel reservation even though a week before.
Reservations.com is a scam, pure and simple. They pop up in front of the Hotel you want as reservations. You are not dealing with the Hotel. The price they give you in one figure, then they sent you an invoice that is 50% higher. It cost me $50.00 dollars more than if I had made res...
Entity
Categories: Reservations, Travel Booking Agency
6, Report:
#1490646
Posted Date:
Jan 20 2020
[email protected] inserted their fraudulent website in front of the hotel reservation page. charged an extra $50 on the reservation of which $20 is nonrefundable
I wanted to make a hotel reservation but when I wnt the web page I thought wa sthe hotel a fraudulent website appeared that looked like the hotel's. Unknowlingly I made the reservation but when I saw the confirmation I realized my mistake. I immediately called to cancel but the ...
Entity
Categories: Hotel REservations
7, Report:
#1487931
Posted Date:
Nov 18 2019
Getaroom / Guest Reservations.com Told the total cost on the phone, and then they added on 50% more extra fees when I received the email confirmation.
The told me the discounted fee included all fees. Then added a 50% Tax Recovery Charges & Service Fees.The problem is, nowhere on the site do you know who the company is you are dealing with. They go by getaroom and guestreservations.com.Beware total scam.
Entity
Categories: Air and hotel, Hotel REservations, Hotels
8, Report:
#1479681
Posted Date:
May 31 2019
Reservations Reservations.com Deceptive call
Received call from 772-210-1221 advising of Owners Meeting June 5, 2019 (3, 5 or 7pm) at Crowne Plaza Melbourne, Fl. Questioned what this was about, only said that this was “Reservations.com”, that our account was up-to-date, questioned spouse’s name... Called hotel, they have...
Entity
Categories: Time Share
9, Report:
#1465928
Posted Date:
Oct 29 2018
Agoda AGODA IS A TOTAL RIP OFF
I accidentally booked travel with Agoda. I had to cancel my reservation and I did so with the hotel. They subsequently told me they processed the refund to Agoda. I contacted Agoda via email as the toll free number would not go through. When they got back to me they told...
Entity
Categories: Travel Services
10, Report:
#1463885
Posted Date:
Oct 08 2018
Reservations.com Hotels.com & Expedia.com Today, I made online reservations directly with what I thought was clearly the hotel. But, upon looking closer AFTER the fact, it is readily apparent ! GEORGETOWN TX
Reservations.com Hotels.com & Expedia.com Today, I made online reservations directly with what I thought was clearly the hotel. But, upon looking closer AFTER the fact, it is readily apparent ! WTF! But when I called Hotels.com to get my confirmation number, they told me that I ...
Entity
Categories: Hotel REservations, Reservations
11, Report:
#1453590
Posted Date:
Jul 26 2018
reservations.com Driskill Charged ridiculous fees without notification Internet
They make it look like they are the actual hotel through false advertising, then show a price ($174) that looks similar to every other place. But when you check out, it doesn't even show you the fees! So I thought I was paying 174, but ended up paying 240! I contacted them and emplo...
Entity
Categories: Reservation online websites, Hotel REservations
12, Report:
#1446994
Posted Date:
Jun 11 2018
RESERVATIONS.COM NEVER DO BUSINESS WITH RESERVATIONS.COM. We booked a reservation with reservations.com to stay at Hampton Inn, 129 Plains Rd, Milford, CT, 06460, (a decent hotel), We stayed one night (Saturday night only), and checked out early Sunday morning.
NEVER DO BUSINESS WITH RESERVATIONS.COM. We booked a reservation with reservations.com to stay at Hampton Inn, 129 Plains Rd, Milford, CT, 06460, (a decent hotel, where we often stay),We stayed one night (Saturday night only), and checked out early Sunday morning.
We were charged ...
Entity
Categories: Hotel REservations
13, Report:
#1442856
Posted Date:
May 14 2018
Reservations.com Scammed us out of $425 Internet
We unknowingly booked a room through reservations.com in January 2018 for a room we would need in Waco, TX in May. We found out they never paid the hotel when the hotel called us a few days before the trip to say we needed to pay to hold the room. We have tried on numerous occas...
Entity
Categories: Travel Services
14, Report:
#1412543
Posted Date:
Nov 19 2017
Reservations.com Misleading Website Orlando Florida
This website makes it seem like you are booking directly with the hotel. Very bad, rude customer service. I called and indicated that the hotel is willing to allow the cancellation of the reservation, but Alex at customer service refused to be of assistance.
Entity
Categories: Travel Services, Reservations
15, Report:
#1412305
Posted Date:
Nov 17 2017
Reservations.com Non-Transparent, Deceptive Internet billing; Masquerading as HOTEL; Orlando Florida
RESERVATIONS.COM is a third party reservations company that links to numerous hotels worldwide. I made a reservation for a New Zealand hotel on the internet that I assumed was a direct reservation with the New Zealand hotel. The room rate provided by RESERVATIONS.COM was...
Entity
Categories: Travel Services
16, Report:
#1411326
Posted Date:
Nov 11 2017
Reservations.com Caused me to be overcharged Internet
I thought I was talking to Comfort Inn but was with reservations.com. They charged my card $137.50 and then the Inn charger &87.50 for the same room. I called reservations.com and was given the runaround. Finally Inn refunded my $. They were only paid $73 by reservatio.com, ...
Entity
Categories: Reservations
17, Report:
#1409083
Posted Date:
Oct 28 2017
reservations.com reservation deception Internet
I telephoned the Park Vista Hotel in Gatlinburg, TN, on 10/17/2017 and through the ritual of press 1, press 2, press 3, etc., was taken to what I though was the hotel booking desk. It turned out to be a rip-off site of reservations.com. The first strike was talking to a foreigne...
Entity
Categories: Hotel
18, Report:
#1406786
Posted Date:
Oct 17 2017
Reservations.com Charged me full rate but paid the Hotel the discounted rate. Internet
On 10/15/17 I made a hotel reservation for my son for 2 nights at a hotel in our town.The first add for the hotel was made to look like the direct site to the hotel. I was just looking for the phone number. The page was so authentic so i called the 800 number. I was told I got ...
Entity
Categories: Hotel
19, Report:
#1404240
Posted Date:
Oct 04 2017
reservations.com I was on hotel website for booking but was shifted to reservations.com with no alert Internet
I went on the wyndhamhotels.com website to book a room for the next night. The results showed a room rate of $76 at the Super 8. I went directly to the Super 8 website, verified the check In and Check Out dates, selected the $76 rate for 1 Room/ 1 guest and entered the necessary inf...
Entity
Categories: Hotel
20, Report:
#1388706
Posted Date:
Jul 28 2017
Reservations.com Reservations.com used bait and switch techniques to fraudulently overcharge for a hotel stay Orlando Florida
On the morning of Thursday, July 20th, I accessed reservtions.com on my cell phone to place an order for a hotel room advertised as $63 per night (bait). AFTER I placed the order (Itin: 288700993), I was informed of extra charges bringing the total to $91.32 (switch). I IMMEDIATEL...
Entity
Categories: Hotel
21, Report:
#1379536
Posted Date:
Jun 16 2017
Reservations.com VirginRiverHotel.Reservations.com Trying to get hotel reservations, I visited VirginRiverHotel.Reservations.com and got what looked like the Virgin River Hotel website, selected a room, clicked what I thought was a reservation. Was given a $27 price plus tax, and was told I had the room and was charged $46.55. Their email notice gave a website to cancel which afger 30 minutes of trying would not respone and open. Nationwide
Trying to get hotel reservations, I visited VirginRiverHotel.Reservations.com and got what looked like the Virgin River Hotel website. I selected a room, clicked what I thought was a reservation and was given a $27 price plus tax. I was then told, by email, I had the room and ...
Entity
Categories: Lodging
22, Report:
#1379029
Posted Date:
Jun 14 2017
Reservations.com Beware of Service Fees for changing the pay method of reservation Orlando Florida
Made three on-line hotel room reservations for the Bonaventure Hotel. First, I thought I was making the reservations directly with the hotel. The search engine brought this web site up first and looked exactly like the hotel's real webswwite. When booking, I inadvertently used...
Entity
Categories: Hotel
23, Report:
#1377128
Posted Date:
Jun 05 2017
Reservations.com Hotels.com Reservations.con Internet scam Orlando Florida
Reservations.com is, and has been running an Internet SCAM by posting look-alike fake websites fooling victims into thinking that they have connected directly to the hotel website. For example, on 05-31-17 I made a reservation with what I thought was the LaQuinta Inn & Sui...
Entity
Categories: Bait-and-Switch
24, Report:
#1375949
Posted Date:
May 29 2017
Reservations.com Sharp; deceptive; bordering on fraudulent consumer practices Internet
On May 7, 2017 I inadvertently booked a room in Ontario, Oregon with this company. I was looking for the motel site directly and thought I'd found it. The internet rate was $62.00 (which, as it turns out, I could have booked cheaper by calling the motel). It was not until I'd ...
Entity
Categories: Lodging
25, Report:
#1375142
Posted Date:
May 24 2017
Reservations.com, Hampton Inn, Hilton Booked hotel for a hotel not even open and WONT GIVE A REFUND!!! Somewhere in the Philippines and Orlando Nationwide
i booked my hotel through reservations.com in April 2017 for arrival date of 5/27. When looking online to check on amenities the hotel will not even be open till June 5th!
I caleed Reservations online, Hilton, and the Hamton Inn's and no one is able to help. I just keep getting ...
Entity
Categories: Hotel