- Report: #1136738
Complaint Review: Riodeels Ebay Store - Internet
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Author Confirmed
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Riodeels Ebay Store
Internet, USA
Phone:
951-392-1327
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http://stores.ebay.com/riodeels Riodeels Internet
I purchased a computer on eBay from Riodeels. He said he built it according to specs and send it back to me a few weeks later. After hooking it up I noticed a bent USB port in the back of the computer. At the time I didn't think too much of it since I had additional USB ports on the computer and some I could add with an adapter. Well, apparently, it must've been a big deal since every time I used a USB port in the front of the computer the computer froze up and stopped working. This seemed to me that the motherboard had a short in it.
The other problems with this computer were numerous blue screens, lots of hangups, and very slow. Requested I send the computer back to him and he would fix the problems since he said to them everything was under warranty. I sent it back to him and he said everything was fixed when I received the computer back to motherboard was not replaced, the bent USB port had a piece of electrical tape over, the front USB ports still shorted out, as still receive lots of blue screens, and all the same problems I received before.
Please do not buy anything from this dealer, Riodeels. I have found him to be very dishonest. I really expected to have a very reliable computer as my previous one was.
At first he boarded my emails, then we connected, and now he's avoiding them once again.
1 Updates & Rebuttals
Riodeels
hemet,California,
USA
Computer ship damage.
#2REBUTTAL Owner of company
Wed, March 23, 2016
Computer was damaged by shipping service. I include full Insurance on each package and have enhanced my packaging materials to avoid any damage items. In this case customer did not make me aware of ship damage when received. I sent him a new machine but customer claimed it was the same one. I offered a different system but he refused.
