- Report: #813441
Complaint Review: RK Chevrolet/Family Motors - Virginia Beach Virginia
Reported By:
EJ -
Norfolk, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
RK Chevrolet/Family Motors
2661 Virginia Beach Blvd, Virginia Beach, VA 2345 Virginia Beach, Virginia, United States of America
Phone:
(757) 479-3500; (757) 366
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RK Chevrolet/Family Motors RK Chevrolet/Family Motors - BEWARE!!! They are liars. The will deceive you if you let them. Be NOT DECEIVED by them. Virginia Beach, Virginia
Somebody should launch a class action suit against these companies. These companies are run and operated, in my opinion, by a bunch of crooks. I definitely will be one to come forth. I'm sure others will come forth also. I will continue to look out on tv and newspaper for a class action suit filed against them. Potentially you will buy a car from them that will not last one year. They overcharge for cars and you're stuck with the car if it breaks down. Don't even mention the service contract or 30 day warranty. That's a joke. They just include additional charges to make more money on one sale. I am convinced that they know the cars they sell may not last for a year. That should say something right there. I have read and heard other stories from customers who have similar stories.
I hope someone will file a class action suit against them. The car I bought had engine and mechanical problems that they tried to cover up. I tried to get work done on it to no avail. The word is around town that they, RK Chevrolet/Family Motors, have done this to many people for years; they have a bad reputation around town. They do not have a good reputation around town. They tell you that you are able to build credit when you buy cars from Family Motors. That's a lie. You can only build credit when you are making monthly installments and it is reported to the 3 bureaus each month. They don't report it to the credit bureau. They have been known to be misleading about pulling credit reports. I have heard around town that many people have been scammed by Family Motors/RK Chevrolet for years. Don't trust any of them.
I hope someone will file a class action suit against them. The car I bought had engine and mechanical problems that they tried to cover up. I tried to get work done on it to no avail. The word is around town that they, RK Chevrolet/Family Motors, have done this to many people for years; they have a bad reputation around town. They do not have a good reputation around town. They tell you that you are able to build credit when you buy cars from Family Motors. That's a lie. You can only build credit when you are making monthly installments and it is reported to the 3 bureaus each month. They don't report it to the credit bureau. They have been known to be misleading about pulling credit reports. I have heard around town that many people have been scammed by Family Motors/RK Chevrolet for years. Don't trust any of them.
3 Updates & Rebuttals
Tom
Virginia Beach,Virginia,
U.S.A.
I Do Not Know Your Story & I Want To Help You
#2REBUTTAL Owner of company
Sat, December 24, 2011
Dear EJ,
I read your post this morning. I do not know your story, but I would like to help you with your engine and mechanical problems. I am sorry if you have had any difficulty with your car, and I can assure you, that if you contact me, I will help you.
We are human and make mistakes sometime, but we are more than willing to correct a wrong and make it up to you.
We do appreciate you as a customer of ours and we do want to help you with any concerns that you have. My direct dial number office number is 431-6507. My cell phone number is 434-7656. Please feel free to call me on my personal cell number over the Christmas holiday today, or even on Christmas day, tomorrow. I welcome your call.
If you will give me the opportunity to help, I think you will be pleased with the results. Otherwise, I do not know how to help you.
I hope to hear from you soon, EJ.
Happy holidays,
Tom Kline
Controller
Robert
Buffalo,New York,
USA
Why wait?
#3Consumer Suggestion
Sat, December 24, 2011
I will continue to look out on tv and newspaper for a class action suit filed against them.
Why are you waiting for SOMEONE ELSE to do the heavy lifting? If you have a legitimate case against them you should have no trouble finding an attorney to represent you to sue them. There is no need to wait for someone else to file a class action. You should know that in a class action, the class plaintiffs receive a pittance for their losses.
You would receive substantial damages from them in court if you actually have a case against them. Go for it.
coast
USAquestion for EJ
#4Consumer Comment
Sat, December 24, 2011
Did you have a mechanic check out the car you overpaid for prior to purchasing it from a company that has a bad reputation around town?
