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  • Report:  #364418

Complaint Review: Runescape By Jagex - Internet

Reported By:
- Phila, Pennsylvania,
Submitted:
Updated:

Runescape By Jagex
runescape.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was trying to cancel my son's subscription. After entering all of my demographics with credit card info it prompts you to submit to cancel. Once you click on the submit button the page is redirected to "404 Page not found

Sorry , the page you were looking for was not found". It's easy to sign up but it's hard to cancel.

Robbin

Phila, Pennsylvania

U.S.A.


4 Updates & Rebuttals

Friendly Help

Anderson,
South Carolina,
U.S.A.
Bad, broken, or non-existant link.

#2Consumer Comment

Tue, August 19, 2008

Why do you enter your CC info? Don't they have it now? Can your CC cancel for you via a written chargeback request? If they bill thru your CC, change to a new CC account number & then disallow them to charge you?


Friendly Help

Anderson,
South Carolina,
U.S.A.
Bad, broken, or non-existant link.

#3Consumer Comment

Tue, August 19, 2008

Why do you enter your CC info? Don't they have it now? Can your CC cancel for you via a written chargeback request? If they bill thru your CC, change to a new CC account number & then disallow them to charge you?


Friendly Help

Anderson,
South Carolina,
U.S.A.
Bad, broken, or non-existant link.

#4Consumer Comment

Tue, August 19, 2008

Why do you enter your CC info? Don't they have it now? Can your CC cancel for you via a written chargeback request? If they bill thru your CC, change to a new CC account number & then disallow them to charge you?


Friendly Help

Anderson,
South Carolina,
U.S.A.
Bad, broken, or non-existant link.

#5Consumer Comment

Tue, August 19, 2008

Why do you enter your CC info? Don't they have it now? Can your CC cancel for you via a written chargeback request? If they bill thru your CC, change to a new CC account number & then disallow them to charge you?

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