- Report: #830826
Complaint Review: SAFECART Software - Victoria British Columbia
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Author Confirmed
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SAFECART Software
1205-4464 Markham St Victoria, British Columbia, United States of America
Phone:
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SAFECART Software They call themselves Microsoft 35 Institute Victoria, British Columbia
I was trying to buy a program to diagnose and fix active x faults on my computer.The call was intercepted
by someone who said I had to be transferred to Microsoft 35 Institute. The person there took control of my computer and found (allegedly) 2000 bugs, then my wife's computer. Thgey ofered to fix and monitor my computedr for $790 for 3 years. They found worms and trojans. It was a hard sell and they would return control of my or my wife's computers for about an hour. Then they called back and offered the same service for 400 dollars. It seems like a total scam as they would not provide a casse number or a name or even a call-back number. Now I see there is a 39.95 charge on my credit card plus a $795 charge for the service that I rejected. These charges will be disputed.
by someone who said I had to be transferred to Microsoft 35 Institute. The person there took control of my computer and found (allegedly) 2000 bugs, then my wife's computer. Thgey ofered to fix and monitor my computedr for $790 for 3 years. They found worms and trojans. It was a hard sell and they would return control of my or my wife's computers for about an hour. Then they called back and offered the same service for 400 dollars. It seems like a total scam as they would not provide a casse number or a name or even a call-back number. Now I see there is a 39.95 charge on my credit card plus a $795 charge for the service that I rejected. These charges will be disputed.
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Thu, February 23, 2012
Hello,
SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.
They company you were speaking with was a third party technical support company to help diagnose and fix/maintain computers. If you are unsatisfied with the service you received you can reach SafeCart.com at 1-855-432-0727 M-F 6am to 5pm PST or by email at [email protected]
Regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
