- Report: #412619
Complaint Review: Safecart - Internet
-
Author Confirmed
Why?
Safecart
www.safecart.com Internet, U.S.A.
Phone:
800-209-6437
Web:
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Categories:
Business Rating:
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Safecart Charged my credit card $39.90 without authorization. Internet
Upon receiving my credit card statement for January, 2009, I found a charge for $39.90. I tried calling the 1-800 number on the statement and found that there are no options to select from, since it is a recorded message only and you cannot leave a message. I have never done business with this company and have never authorized a charge to my credit card.
I went on line to try to determine what Safecart sold as its products. Apparently they sell software, but nowhere on the site could I determine what software they sold.
Customer Service with my credit card company tried to reach this company and found that all they got was a recorded message as well. Fortunately, the card company will deduct the charge from my February statement.
Be aware and thorough when you receive your credit card statements and check each entry carefully.
Roger, Colorado
Roger
Fruita, Colorado
U.S.A.
I went on line to try to determine what Safecart sold as its products. Apparently they sell software, but nowhere on the site could I determine what software they sold.
Customer Service with my credit card company tried to reach this company and found that all they got was a recorded message as well. Fortunately, the card company will deduct the charge from my February statement.
Be aware and thorough when you receive your credit card statements and check each entry carefully.
Roger, Colorado
Roger
Fruita, Colorado
U.S.A.
1 Updates & Rebuttals
Christine
Victoria,British Columbia,
Canada
Your SafeCart charges that appeared on your credit card statement
#2UPDATE Employee
Mon, March 09, 2009
Hello Roger, First, let me tell you a little bit about SafeCart, as this might assist you with recognizing the order in question. SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products. Having said that, we are happy to assist you with the charges in question. We will need some further information in order to look up the purchase and assist you with a refund if required. Please contact us through email at [email protected]. I am certain that we can help to resolve this matter for you in a short time. Best wishes, Christine SafeCart Customer Support www.SafeCart.com
