- Report: #1251718
Complaint Review: SafeCart - Internet
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SafeCart
Internet, USA
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SafeCart Verispy Fraudulent PayPal withdrawl Internet
On August 19th, I used Verispy via SafeCart to utilize a one-time only information request. The charge was $2.95 -- I knew what the charge was and I agreed to it. I paid for this charge using my PayPal account. It showed up as a debit of $2.95. So far, everything is fine.
However, on August 24th, I noticed that my PayPal account was debited for the amount of $24.95. I went to PayPal and noted that SafeCart/Verispy had charged my PayPal account for $24.95. I investigated further and found that they had instituted a monthly payment to SafeCart/Verispy of $24.95 -- something that I had never seen before nor had I agreed to it. I am one of the few people who read all the fine print on any internet agreement, and I know that I would have never agreed to this.
I've canceled the monthly charge (though I'm still out $24.95) and I will make sure that PayPal knows that I will not approve of any other charges. However, this is a real criminal enterprise, and having read the previous reports on this site, I am astonished that they're still in business.
1 Updates & Rebuttals
Customer Service
Victoria,Alabama,
Canada
Please contact us directly
#2UPDATE Employee
Mon, August 31, 2015
Hello,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com
