Pat Lovell
Bloomington,#2REBUTTAL Owner of company
Mon, December 15, 2008
This is Pat Lovell, the COO of the company and I want to respond to this complaint. First, I cannot identify the customer without a name, so I don't know if this is a legitimate complaint. Second, we will gladly help anyone that needs assistance and doesn't have much computer skill. As to the other issues and harsh words, I don't know how I can respond to such accusations from an anonymous complaint, I will assure you we are a legitimate company with thousands of satisfied customers. This complaint looks to me as someone is unhappy about our refund policy and is making it a personal vendetta and trying to harm our reputation. We can be contacted at. Rip2it 4607 E. Morningside Dr. Bloomington, IN. 47408 812-961-3774