- Report: #785160
Complaint Review: SEARS - carrollton Texas
Reported By:
Mike -
farmers branch, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SEARS
Marsh Lane carrollton, Texas, United States of America
Phone:
Web:
Categories:
Business Rating:
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SEARS Cheap Freezer, deceptive warrranty carrollton , Texas
I purchased a chest type KENMORE freezer just about 8 or 9 months ago, late October or
November 2011, from the local SEARS Outlet Store here in Carrollton Texas. The freezer stopped working about 2 months ago. I went to the SEARS Outlet store where I bought it and was told that since I did not buy an extended warranty that it only had a 1 year manufacturing coverage on it and that I would have to call
the manufacturer to get an appointment for evaluation. They would charge a trip fee to check the freezer and if they decided that, it could be repaired that I would have to pay them and be reimbursed by the manufacturer. I grew up with SEARSs products and they at one time had a good name for their products, but no more.
I will never, and I repeat never purchase another item of any kind from SEARS. I am also going to encourage my friends and employees from Searss purchases and would ask anyone reading this post to not buy SEARS products as well.
November 2011, from the local SEARS Outlet Store here in Carrollton Texas. The freezer stopped working about 2 months ago. I went to the SEARS Outlet store where I bought it and was told that since I did not buy an extended warranty that it only had a 1 year manufacturing coverage on it and that I would have to call
the manufacturer to get an appointment for evaluation. They would charge a trip fee to check the freezer and if they decided that, it could be repaired that I would have to pay them and be reimbursed by the manufacturer. I grew up with SEARSs products and they at one time had a good name for their products, but no more.
I will never, and I repeat never purchase another item of any kind from SEARS. I am also going to encourage my friends and employees from Searss purchases and would ask anyone reading this post to not buy SEARS products as well.
