- Report: #27992
Complaint Review: SHOP NBC AND V2 PREMIER - EDEN PRAIRIE Minnesota
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SHOP NBC AND V2 PREMIER
6740 SHADY OAK ROAD EDEN PRAIRIE, 55344 Minnesota, U.S.A.
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SHOP NBC AND V2 PREMIER EXTENDED WARRANTY RIPOFF EDEN PRAIRIE Minnesota
HAVE PROOF OF PURCHASE ON EXTENDED WARRANTY, YET NO ONE CAN FIND. STILL WAITING TO HEAR
Like all the reports I have read on V2Premier. I too have had similar problems. For instance, the computer crashing not long after I received it new. Then spending many days and hours on the phone with technicians trying to resolve this problem which only resulted in having a technician come three times to repair.
Now that one problem that I have had for a year since I purchased it has been resolved I now find that the modem has gone. Now they tell me the manufacturers warranty does not cover that since that has nothing to do with the first problem I now would have to call in my extended warranty.
WELL GUESS WHAT. NOBODY SEEMS TO KNOW WHERE IT IS? YET I SIT WITH A RECEIPT THAT SHOWS I PURCHASED IT, BUT HAVE I HEARD ANYTHING. NOTHING. I HAVE AMERICAN EXPRESS CHECKING INTO IT, SINCE THAT IS WHAT I PURCHASED IT WITH.
AND YES THEY ARE RUDE AND NASTY WHEN YOU CALL THAT GOES FOR SHOP NBC AND V2PREMIER. SHOP NBC IS IMPOSSIBLE TO GET A HOLD OF. I HAD TO CALL THE ORDER NUMBER AND INSIST TO SPEAK WITH A SUPERVISOR, REGARDING THE ABOVE. THEY JUST YEAHED ME TO DEATH. I AM STILL WAITING SHOPNBC....
OH AND BY THE WAY V2PREMIER IS SOLD TO YOU AS A NEW COMPUTER WHEN IT IS ONLY REFURBISHED. AND THAT IS A FACT. SHOPNBC SHOULD BE ASHAMED OF ASSOCIATING THEIR NAME WITH V2PREMIER, BUT WHO KNOWS, MAYBE THEY ARE GETTING SOMETHING IN RETURN.
SHAME ON YOU!!!!!
Rita
Brooklyn, New York
Like all the reports I have read on V2Premier. I too have had similar problems. For instance, the computer crashing not long after I received it new. Then spending many days and hours on the phone with technicians trying to resolve this problem which only resulted in having a technician come three times to repair.
Now that one problem that I have had for a year since I purchased it has been resolved I now find that the modem has gone. Now they tell me the manufacturers warranty does not cover that since that has nothing to do with the first problem I now would have to call in my extended warranty.
WELL GUESS WHAT. NOBODY SEEMS TO KNOW WHERE IT IS? YET I SIT WITH A RECEIPT THAT SHOWS I PURCHASED IT, BUT HAVE I HEARD ANYTHING. NOTHING. I HAVE AMERICAN EXPRESS CHECKING INTO IT, SINCE THAT IS WHAT I PURCHASED IT WITH.
AND YES THEY ARE RUDE AND NASTY WHEN YOU CALL THAT GOES FOR SHOP NBC AND V2PREMIER. SHOP NBC IS IMPOSSIBLE TO GET A HOLD OF. I HAD TO CALL THE ORDER NUMBER AND INSIST TO SPEAK WITH A SUPERVISOR, REGARDING THE ABOVE. THEY JUST YEAHED ME TO DEATH. I AM STILL WAITING SHOPNBC....
OH AND BY THE WAY V2PREMIER IS SOLD TO YOU AS A NEW COMPUTER WHEN IT IS ONLY REFURBISHED. AND THAT IS A FACT. SHOPNBC SHOULD BE ASHAMED OF ASSOCIATING THEIR NAME WITH V2PREMIER, BUT WHO KNOWS, MAYBE THEY ARE GETTING SOMETHING IN RETURN.
SHAME ON YOU!!!!!
Rita
Brooklyn, New York
