- Report: #251045
Complaint Review: Shopping Essentials - Internet
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Author Confirmed
Why?
Shopping Essentials
www.shoppingessentials.com Internet, U.S.A.
Phone:
888-243-6180
Web:
N/A
Categories:
Business Rating:
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Shopping Essentials Fraudulent Charges Internet
Today, I found a charge from Shopping Essentials on my bank statement for $149.95. I immediately contacted my bank, and they suggested I call the company directly and try to resolve first.
When I contacted Shopping Essentials, they informed me that I registered on an internet pop-up on June 24, 2006. They indicated that they would reverse the charges, and that another charge was made in July 2006. I indicated that I NEVER signed up for their services, and wanted any charges reimbursed. The person I spoke to indicated that I would need to speak to his supervisor.
When I spoke to his supervisor, she indicated that she could not reverse the charge for 2006. I informed her that I would be filing a claim for fraudulent charges with my bank. She immediately responded that "due to my special circumstance, all charges would be reversed within the next 2 days."
I requested a new debit card, and will be reviewing my bank statement to see if they come through with their promise.
Tracy
Wauconda, Illinois
U.S.A.
When I contacted Shopping Essentials, they informed me that I registered on an internet pop-up on June 24, 2006. They indicated that they would reverse the charges, and that another charge was made in July 2006. I indicated that I NEVER signed up for their services, and wanted any charges reimbursed. The person I spoke to indicated that I would need to speak to his supervisor.
When I spoke to his supervisor, she indicated that she could not reverse the charge for 2006. I informed her that I would be filing a claim for fraudulent charges with my bank. She immediately responded that "due to my special circumstance, all charges would be reversed within the next 2 days."
I requested a new debit card, and will be reviewing my bank statement to see if they come through with their promise.
Tracy
Wauconda, Illinois
U.S.A.
