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  • Report:  #1273820

Complaint Review: Sirius Satellite - New York New York

Reported By:
George - Newport Beach, California, USA
Submitted:
Updated:

Sirius Satellite
1221 Avenue of the Americas 36th floor New York, 10020 New York, USA
Phone:
866-635-5020
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

My Sirius satellite radio subscription expires in four days. I've had this service since 2007 and decided to cancel because I hardly listen anymore. You can't cancel online - you must call the number provided. The first time I called I gave them my name and they said they didn't have an account with that name - even after I spelled my name out for her. She then hung up on me. I've tried calling several more times but get automatically disconnected. 

I researched the issue to see if this might be a widespread issue with others. There are thousands of similar complaints so I'm quite certain my attempts to cancel are being ignored on purpose. 



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