- Report: #697399
Complaint Review: Sleek MedSpa Ft Lauderdale Florida - Fort Lauderdale Florida
Reported By:
Donna -
Hollywood, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sleek MedSpa Ft Lauderdale Florida
3109 Stirling Road Fort Lauderdale, 33312 Florida, United States of America
Phone:
954-961-3223
Web:
SleekMedspa.com
Categories:
Business Rating:
(0)
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Sleek MedSpa Ft Lauderdale, Florida Fraud, Theft, Deceptive Trade Fort Lauderdale, Florida
September 2010 I was offered free cosmetic surgey along with free dental procedures. Allowing them to take before and after photos and use me as a promotional tool to benefit the Dr (Jeffery LaGrasso) and Sleek MedSpa. All of this is confirmed in emails and on invoices from their offices.
I also contracted for other cosmetic procedures of which I would pay. I paid!!!!! almost $14,000.00. Now they wont honor their promise and agreement. I have had no surgery either the free offer or for what I paid for. I have paid for pre-opt screenings. I stopped smoking as required. I used two weeks vacation for nothing.
The offices of Sleek and the Dr (LaGrasso) said I never paid them. I did and have receipts. Cant get ANYONE to return my phone calls. I contacted the registered agent, Andrew Rudnick, with no response. Ive sent a demand letter with no response. Now I will have to hire an attorney to fight them. They are crooks and thieves. I would never recommend anyone to use them! They even fraudlently used my credit card internally to pay for someones cell phone bill. They do the bait and switch program very well.
I also contracted for other cosmetic procedures of which I would pay. I paid!!!!! almost $14,000.00. Now they wont honor their promise and agreement. I have had no surgery either the free offer or for what I paid for. I have paid for pre-opt screenings. I stopped smoking as required. I used two weeks vacation for nothing.
The offices of Sleek and the Dr (LaGrasso) said I never paid them. I did and have receipts. Cant get ANYONE to return my phone calls. I contacted the registered agent, Andrew Rudnick, with no response. Ive sent a demand letter with no response. Now I will have to hire an attorney to fight them. They are crooks and thieves. I would never recommend anyone to use them! They even fraudlently used my credit card internally to pay for someones cell phone bill. They do the bait and switch program very well.
2 Updates & Rebuttals
Alexandra Morgan
Boca Raton,Florida,
United States of America
Customer Service Issues
#2UPDATE Employee
Wed, May 02, 2012
Hello,
I am following up regarding my last rebuttal. I would love to get in touch with you to discuss this issue. Please contact me directly at [email protected].
We here at SLEEK strive on making sure that all of our patients are satisfied. We have been in business for over 13 years and have treated over 150,000 very satisfied patients. Patient safety and satisfaction is our #1 priority. I have some questions for you: 1) did you inform the General Manager at the facility about your concerns and the bad experience you had with us on your last visit? 2) Was there a report filed by the GM and submitted to our corporate office regarding your concerns? 3) After communicating with the GM what resolution came about regarding your issues? 4) Did our corporate office reach out to you and updated you on a resolution foryour complaint?
We greatly appreciate your responses to these questions. This will help with getting this situation resolved for you in a timely manner. You are a valued client at SLEEK and thank you for your patience in this matter.
Alexandra Morgan
Boca Raton,Florida,
United States of America
Request for contact info
#3UPDATE Employee
Tue, April 24, 2012
I am interested in your contact information so that I can look into this issue. We are under new management are are taking huge strides to make our patients happy. Please call Sleek directly to provide us with your first and last name, phone number and email address.
I am sure that no one would have used your credit card for a cell phone bill, and would also like to see the receipt of your payment so that we can help you further.
Again, please call 561-988-4098 so that we can help you with your needs and we will surely get back to you.
