- Report: #851356
Complaint Review: Snatcher 2 Drew Towers dropcatches.com drewtowers.com sitespotter.com n3twork.com SCAMMERS - Virginia Beach Virginia
Reported By:
ezstoresites -
La Porte, Indiana, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Snatcher 2 Drew Towers dropcatches.com drewtowers.com sitespotter.com n3twork.com SCAMMERS
145 Tower Drive Virginia Beach, 23462 Virginia, United States of America
Phone:
757-667-1519
Web:
http://www.dropcatches.com
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Snatcher 2 Drew Towers dropcatches.com drewtowers.com sitespotter.com n3twork.com SCAMMERS Drew Towers Selling Knowingly Defective Software - No Refund! Virginia Beach, Virginia
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After reading several forum posts my Drew Towers proclaiming his domain drop catching software better than all his competition I went to his website http://www.dropcatches.com and purchased his software called Snatcher 2 on February 27, 2012. Immediately after installing this software I realized it didn't run for more than 1 minute before shutting down.
I emailed the owner of the software Drew Towers explaining his software doesn't run more than 1 minute. He waited a full day (until February 28) before responding asking me to change a setting in his software. I followed his recommendation and the software still ran just over 1 minute before stopping. Again I emailed him the results I saw and told him what I think the error was. See my email below:
Default Re: SNATCHER 2.2.4 - The Auto-Updating, Multi-Registrar, API and non-API Dropcatching Software
I purchased this software
Date of Purchase: February 27, 2012
Transaction ID: 1VV656532T381350L
Almost immediately I saw the software would not run more than 1 minute during any drop catching session. Like the member above posted, the software always says the domain is available (even when it isn't) and starts hammering Dynadot's API to try and register the domain even if it's not available. It will do this 30 times and then say it gave up. So basically it runs 1 minute (30 tries taking 2 seconds per try) and then says it gave up.
I emailed Drew on the 27th after seeing the error and waited until 4pm on the 28th for a response. He suggested I try a different server selection in the software's dropdown list. I was optimistic as I just left all the settings at their default settings. However that didn't change a thing. So I emailed him after working with the software from 4pm until midnight.
Here is the email I sent early morning (12:10am) Feb 29 explaining to Drew, the developer, the error I saw and my interpretation of the error:
On Feb 29, 2012, at 12:10 AM, "Jody XXXXXXXXX" <[email protected]
wrote:
Hey Drew,
I switched the WHOIS server to N3TWORK and I'm seeing the same error.
Specifically:
<strong[10:48:55]</strong mars3d.info domain availability detected.
(<THIS IS NOT TRUE) Proceeding to register with Dynadot API.
ok,
not_available,,
[10:48:55] Domain availabity detected by n3twork.com WHOIS server.
mars3d.info still not seen as available for registration at Dynadot.*
PAUSING FOR 1 SECOND BEFORE RETRYING *
<strong[10:48:55]</strong zaszywarki.info domain availability
detected. (<THIS IS NOT TRUE) Proceeding to register with Dynadot API.
ok,
not_available,,
It looks like it attempts each 30 times and stops. So I'm not sure if I'm interpreting this correctly but it looks like n3twork is saying availablity is detected so the Dynadot API is being hammered once a second trying to register the domain thinking it's truly available. However I purposely inserted a pending drop that doesn't drop for another 5 hours so the WHOIS should have reported the domain isn't available and not made the Dynadot API request.
Am I interpreting the script action correctly? I know the time windows of the drops but they can certainly vary more than 30 seconds which will make the tool miss more than it ever catches. I'm not looking to stay up all hours of the day and night to manually run the script over and over because the WHOIS is saying the domain is available when it's not.
Please let me know if I'm missing something here. I don't see how this script can catch drops running just in a 30 second window because WHOIS is mis-reporting the availability.
Thanks,
Jody
Here was Drew's response to my email:
From: "Drew Towers" <[email protected]>
Sent: Tuesday, February 28, 2012 11:51 PM
To: "Jody XXXXXXXXX" <[email protected]>
Subject: Re: Support
Not interpreting the action of the script even anywhere close to correctly.
Besides you are chasing .info domains if I am not mistaken.
Going to bed, will try to make sense of this tomorrow. I would personally suggest trying it out at 2 pm tomorrow with .com and .net domains (which are actually worth) something. You can query sitespotter for some good names to go after.
But your interpretation of the logic behind snatcher is so far off I dont really know what to tell you. I should save the trouble of an explanation and give a refund now I suppose.
Thanks,
Drew/
Sent f/rom my iPhone
I was in shock and decided to sleep on his reply before constructing a response. Here is my refund request sent 02/29/2012 13:53
Hello Drew,
Sorry to have bothered you with all of this. Please save yourself the trouble and just issue a refund. I'm deleting your software from my server right now. It now doesn't function at all (I tried for 40 mins and all it says is Starting a session and then nothing else) and I really don't want to be insulted anymore. I'll find another solution, save myself the insults and save you time explaining how your product is suppose to work.
Sorry it didn't work out.
Best regards,
Jody
I have not heard a thing from Drew since his email sent early morning on Feb 29, 2012. I've sent 3 more emails since that time and Drew hasn't responded to any of them. He's arguing against my PayPal dispute saying his software works as advertised. Really? You advertised somewhere your software only runs one minute trying to catch a domain that drops somewhere in a 1 hour window?
PayPal has denied my claim and sided with this scammer. Now he's closed my account, disabled the software and stolen my $99 in the matter of just 3 days since I paid.
Whatever you do, do not send this guy a PayPal payment unless you want to see your money disappear. His software doesn't work and he will not honor a refund even if you request it 3 days after purchase.
I emailed the owner of the software Drew Towers explaining his software doesn't run more than 1 minute. He waited a full day (until February 28) before responding asking me to change a setting in his software. I followed his recommendation and the software still ran just over 1 minute before stopping. Again I emailed him the results I saw and told him what I think the error was. See my email below:
Default Re: SNATCHER 2.2.4 - The Auto-Updating, Multi-Registrar, API and non-API Dropcatching Software
I purchased this software
Date of Purchase: February 27, 2012
Transaction ID: 1VV656532T381350L
Almost immediately I saw the software would not run more than 1 minute during any drop catching session. Like the member above posted, the software always says the domain is available (even when it isn't) and starts hammering Dynadot's API to try and register the domain even if it's not available. It will do this 30 times and then say it gave up. So basically it runs 1 minute (30 tries taking 2 seconds per try) and then says it gave up.
I emailed Drew on the 27th after seeing the error and waited until 4pm on the 28th for a response. He suggested I try a different server selection in the software's dropdown list. I was optimistic as I just left all the settings at their default settings. However that didn't change a thing. So I emailed him after working with the software from 4pm until midnight.
Here is the email I sent early morning (12:10am) Feb 29 explaining to Drew, the developer, the error I saw and my interpretation of the error:
On Feb 29, 2012, at 12:10 AM, "Jody XXXXXXXXX" <[email protected]
wrote:
Hey Drew,
I switched the WHOIS server to N3TWORK and I'm seeing the same error.
Specifically:
<strong[10:48:55]</strong mars3d.info domain availability detected.
(<THIS IS NOT TRUE) Proceeding to register with Dynadot API.
ok,
not_available,,
[10:48:55] Domain availabity detected by n3twork.com WHOIS server.
mars3d.info still not seen as available for registration at Dynadot.*
PAUSING FOR 1 SECOND BEFORE RETRYING *
<strong[10:48:55]</strong zaszywarki.info domain availability
detected. (<THIS IS NOT TRUE) Proceeding to register with Dynadot API.
ok,
not_available,,
It looks like it attempts each 30 times and stops. So I'm not sure if I'm interpreting this correctly but it looks like n3twork is saying availablity is detected so the Dynadot API is being hammered once a second trying to register the domain thinking it's truly available. However I purposely inserted a pending drop that doesn't drop for another 5 hours so the WHOIS should have reported the domain isn't available and not made the Dynadot API request.
Am I interpreting the script action correctly? I know the time windows of the drops but they can certainly vary more than 30 seconds which will make the tool miss more than it ever catches. I'm not looking to stay up all hours of the day and night to manually run the script over and over because the WHOIS is saying the domain is available when it's not.
Please let me know if I'm missing something here. I don't see how this script can catch drops running just in a 30 second window because WHOIS is mis-reporting the availability.
Thanks,
Jody
Here was Drew's response to my email:
From: "Drew Towers" <[email protected]>
Sent: Tuesday, February 28, 2012 11:51 PM
To: "Jody XXXXXXXXX" <[email protected]>
Subject: Re: Support
Not interpreting the action of the script even anywhere close to correctly.
Besides you are chasing .info domains if I am not mistaken.
Going to bed, will try to make sense of this tomorrow. I would personally suggest trying it out at 2 pm tomorrow with .com and .net domains (which are actually worth) something. You can query sitespotter for some good names to go after.
But your interpretation of the logic behind snatcher is so far off I dont really know what to tell you. I should save the trouble of an explanation and give a refund now I suppose.
Thanks,
Drew/
Sent f/rom my iPhone
I was in shock and decided to sleep on his reply before constructing a response. Here is my refund request sent 02/29/2012 13:53
Hello Drew,
Sorry to have bothered you with all of this. Please save yourself the trouble and just issue a refund. I'm deleting your software from my server right now. It now doesn't function at all (I tried for 40 mins and all it says is Starting a session and then nothing else) and I really don't want to be insulted anymore. I'll find another solution, save myself the insults and save you time explaining how your product is suppose to work.
Sorry it didn't work out.
Best regards,
Jody
I have not heard a thing from Drew since his email sent early morning on Feb 29, 2012. I've sent 3 more emails since that time and Drew hasn't responded to any of them. He's arguing against my PayPal dispute saying his software works as advertised. Really? You advertised somewhere your software only runs one minute trying to catch a domain that drops somewhere in a 1 hour window?
PayPal has denied my claim and sided with this scammer. Now he's closed my account, disabled the software and stolen my $99 in the matter of just 3 days since I paid.
Whatever you do, do not send this guy a PayPal payment unless you want to see your money disappear. His software doesn't work and he will not honor a refund even if you request it 3 days after purchase.
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