- Report: #882419
Complaint Review: SPIRIT INCENTIVES - FT LAUDERDALE Florida
Reported By:
Marta -
Annapolis, Maryland, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
SPIRIT INCENTIVES
PO BOX 24527 FT LAUDERDALE, 33307 Florida, United States of America
Phone:
954 525 1777
Web:
www.mystpage.com
Categories:
Business Rating:
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SPIRIT INCENTIVES OFFERED UP TO 7 DAYS HOLIDAY W/ OVER $200 IN "GIFTS". FIVE TIMES I TRIED TO BOOK VACATIONS AND NOT ONE HAD "AVAILABILITY" FT LAUDERDALE, Florida
I went to a talk at Wyndham Resorts to hear a talk and then as a "gift" was given by "Spirit Incentive" a certificate for travel. One week..... Stupidly I sent in what they claimed was TAX for the week . I tried 5 times to get a reservation and each time they had "no openings at those locations" at the times I requested.
When I called they said " those dates have already been filled". WHAT???? I am so ANGRY at the convoluted way I had to attempt to get a "REWARD" I WANT MY MONEY BACK!!! I have been closed out of their system. Can you help me???
When I called they said " those dates have already been filled". WHAT???? I am so ANGRY at the convoluted way I had to attempt to get a "REWARD" I WANT MY MONEY BACK!!! I have been closed out of their system. Can you help me???
1 Updates & Rebuttals
Spirit Incentives Representative
Fort Lauderdale,Florida,
United States of America
Spirit Incentives Rep
#2UPDATE Employee
Tue, May 15, 2012
Spirit Incentives is sorry to hear about your dissatisfaction. It is Spirit Incentives goal to satisfy customers and to meet and exceed our obligations.
We fulfill travel for all our customers that follow the Terms of Participation outlined on the back of the certificate. Customers who have followed the Terms of Participation are not denied travel. Please make sure you have reviewed the terms and conditions provided on your offer. Spirit Incentives informs all of our customers prior to registration of their offer that we will make every effort to accommodate travel requests but reserves the right to offer alternative travel dates, accommodations and/or destinations where necessary. If you would like to review your file with us, please send us your contact information to [email protected] and we will have a customer service agent contact you.
