Complaint Review: Springleaf Financial - Chico California

Well this story should really enlighten those who read it, OK it starts in late 2011 a friend of mine was in a crunch I was at home recovering from a career ending surgery from the military I was in the Wounded Warrior program. So they were trying to offload a car that they would not be using anymore so asked me to pass around it was for sale I did some research figured hey maybe I should buy it and I did I already paid off my other vehicle and Springleaf Financial had sent me a pre approved for $ 7500.00 notice in the mail , I contacted them they asked what it was for I stated to buy a second vehicle, and that I would only need  a $ 5000.00 loan which was $ 3000.00 below bluebook car had very low mileage great condition so It was more of an investment a back up vehicle and to build up my credit.

Now we move on to the day I go to get the loan, when I get there they had so much paperwork to go through it was unbelievable but I finalized loan and was told by them the vehicle the car would be used as collateral then i receive a  Check for $ 5200.00 remember I asked for $5000.00 so go figure went to their  bank which was Bank of America cashed it and paid my friend did paperwork on vehicle and went directly to DMV registered it added it too my insurance,about a year after making my payments on time each month Springleaf contacted me about how good I was coming along did I want some extra funds for the hollidays was supposed to be $1200.00 got to the office it was about $600.00 no biggie then 6 months later another offer for $1100.00 was offered I accepted  only received about $ 500.00 now just about 4 months later I'm on the Freeway guys changes lanes hits my car I roll the vehicle 3 times at about 65 mph. Call the insurance company first then I call Springleaf financial within the first 30 seconds their asking me when will I be getting the claim check found that kind of odd , was expecting maybe are you ok , or some sort of compassion zero CME my way, so a week later insurance company says car is totaled were going to pay u value of vehicle input rims $ 1000.00 of my own money and a nice stereo system $ 500.00 and the insurance company was very prompt careing and concerned of my well being here's where things go haywire I pull my bank records of all the payments since my very first one, records show I've paid $ 4544.00 since initial loan was created, so I get info of insurance companies pay off amount ,call Springleaf Financial and asked for Rep that did my three loans she was out so branch manager ask what I needed I filled him in he goes and gets my file and says ok ,yes you owe us $6,800 to pay off loan and I reply are you sure I've got records showing around $ 4500.. Has already been paid I should owe $1800.00 plus interest $ 900 a year added in should be roughly $3,600 maybe he says you came to our store a bunch of times no I came 3 times in 2 years so I contact insurance company explain it to them I think there trying to rip me off at finance company and there response we don't trust Springleaf they have change your loan payoff 3 times in 10 days after a couple months I demand to speak with higher ups and set appointment to meet with the regional General Manager of Springleaf .

I thought hey now we can put all the numbers on the table and this will prove a mistake on there part the General manager starts off by saying were gonna lower your total amount you owe us by $ 600.00 well that's nice of you but your missing a 3 in front of the 600 he turns red and starts saying I'm not gonna rip them off excuse me other way around pal have all bank records on me he pushes them to the side and pulls him s out and says Ok you took out 4 loans totaling 7400.00 dollars I say no here are the three packets of loans he says no a 5200.00 and a 1200.00 and 1100.00  no 1200.00 was ever given to me I say and the 1100.0 is partially true but it was split between 2 loans as I stated earlier so meeting ends after he says to me look you ow us 7200. After  we subtracted $ 600 , I ask to see either bank statement or canceled check for the $1200.00 ERS I never received he said I can get it so I said show me the canceled check with my actually signature and I will be much more understanding ,never happened, so after a couple months of said to insurance company these people are crazy give them what they say is owed will seek legal help to resolve this well basically to close I owed them under 3000 dollars total they got a total of $10,200 totall on Ioan. received$ 6,800 from insurance company I receive a $1400.. Totall I was and am owed at least  $3000.00 and I also realized no active duty soldier in the Armed forces cant  be charged more than 6% percent interest on any form of finance charges ,period, on any type of loan so theres about 2000.00 dollars more they owe me so please send me tips and pull for me to get back what they  conspired and ultimately have stolen from me.....Thank You very much...