Report: #1056419

Complaint Review: square trade - uk Nationwide

1 Updates & Rebuttals

Reported By:

ahmed - luton, Alabama,

Submitted:

Updated:

Author Not Confirmed

Why?

square trade

uk, Nationwide, United Kingdom

Phone:

0808 189 1453

Web:

http://www.squaretrade.co.uk/

Categories:

Electronic Manufacturers

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square trade i had bought a ipad warrenty from sqaretrade i had dropped my ipad and the front lcd screen had broke also there was a dent in the back case i had sent my ipad to square trade they did nit fix the dent in the back but had fixed the front screen but it was not fixed properly so i informed square trade and sent it back in fo repair this time it had come but with two problem ,uk Nationwide

*UPDATE Employee: Thanks for your feedback.

i had bought a ipad warrenty from sqaretrade i had dropped my ipad and the front lcd screen had broke also there was a dent in the back case i had sent my ipad to square trade they did nit fix the dent in the back but had fixed the front screen but it was not fixed properly so i informed square trade and sent it back in fo repair this time it had come but with two problem they did not fix the lcd screen properly and had messed up my home button on the ipad i am not happy with there service and would advice others not to use square trade warrenty

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1 Updates & Rebuttals

Tiffany U.

Thanks for your feedback.

#2UPDATE Employee

Wed, November 06, 2013

Hey Ahmed,

Yikes! We're so sorry to hear about this. Our depots are usually really great with repairs but it looks like this isn't the case here. If you could email me at tiffanyhelps(at)squaretrade.com, I'll be happy to look into your claim to see if there's anything that I could do to help turn this experience around.

Regards,

Tiffany U.,

SquareTrade

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