- Report: #1114218
Complaint Review: Staten Island Nissan - Staten Island New York
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Author Not Confirmed
Why?
Staten Island Nissan
1220 Hylan Blvd, Staten Island, NY 10305 Staten Island, 10305 New York, USA
Phone:
888-669-3159
Web:
http://www.sinissan.com/
Categories:
Business Rating:
(0)
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Staten Island Nissan Told numerous illegal claims to get person to sign purchase agreement. Stated that lender required extended warranty and fees. Staten Island New York
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I purchased a car at Staten Island Nisan. The dealer told me that in the loan I qualified for, the lender is requiring that I purchase an extended warranty and that they are also charging an application fee. Later that night I contacted the lender to set up payments. I asked if that was normal requirements. I was told that it is illegal for them to say that and that those charges are not a requirement.
The lender immediately canceled the loan due to the false and illegal statements made by the dealer. I immediately contacted the dealer and was told to return the auto and they would keep most of my down payment. I tried to work things out, saying that i could either return the vehicle if they returned my deposit, or that I would purchase the vehicle immediately at the advertised price. They denied it and demanded the vehicle back.
It is now over a month since our last conversation and I have not heard back from them and I still have the vehicle. I filed in small claims court but the date isn't until March. I truly want to do the right thing. Purchase the car at the advertised price (I can even get my own lender), or have them return my deposit.
2 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
Richard,
#2Consumer Comment
Fri, February 07, 2014
Please give us an update when you have time. Thanks.
Karl
Highlands Ranch,Colorado,
Richard,
#3Consumer Comment
Thu, January 09, 2014
Since the transaction was not financed by the bank, the vehicle is still the property of the Nissan dealership. They cannot legally keep any of your deposit since the transaction was declined. You can only be charged a mileage fee by the dealership for putting miles on the car. Check your paperwork from the dealership in order to see what the mileage fee is. Also, why would you want to buy the car from them? They lied to you, correct? Find another Nissan dealership and buy the vehicle there.
Here are some suggestions:
1) Contact your Attorney General immediately and file a report about what transpired. It's free. Your Attorney General is there to help all consumers in New York. Simply 'Google' this- NEW YORK ATTORNEY GENERAL, and the information is available on the web.
2) Contact all of your Local TV News Stations in your city and send them a copy of your Ripoff Report. Put it to the attention of 'Investigative Reporter'.
*If Staten Island Nissan did this to you, it would be logical to conclude that they have done it to others and will continue to do it to future customers, right? By alerting all of your Local TV News Stations, someone might contact you and do a story on TV in order to alert other consumers in your area about Staten Island Nissan.
Good luck to you, and make sure to keep us updated.
