- Report: #722321
Complaint Review: STOPZILLA - Boynton Beach Florida
Reported By:
Betty -
Bartow, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
STOPZILLA
109 Commerce Road Boynton Beach, 33426 Florida, United States of America
Phone:
1.561.586.6055
Web:
www.is3.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
STOPZILLA Promised rebate and did not give the rebate. Ordered Stopzilla on 2/27/11 and today is 4/26/11. No rebate even after calling them! Boynton Beach, Florida
I order Stopzilla on 2/27/11 as my virus cleaning software for $39 with a rebate of $30. I did everything exactly as they requested. No rebate. I called them last week totell them, I never recevied my rebate, they gave me the run around. said someone would cal. I haven't heard anything. it is now 4/26/11 still no rebate. don't buy their products. they lie!
3 Updates & Rebuttals
Betty
Bartow,Florida,
Case Old and Closed
#2Author of original report
Fri, July 05, 2013
Case is old and closed. Stopzilla did refund and satisfied customer.
STOPzilla
Boca Raton,Florida,
STOPzilla Apologizes
#3UPDATE Employee ..inside information
Fri, July 05, 2013
I realize that this post may be a bit dated, but I am sorry that you had this experience.
STOPzilla has been relentless in improving the quality of our software, and in the last two years we earned excellent marks from independent groups like West Coast Labs and OPSWAT for the superior detection rate of our product.
I am glad that we were able to sort out your rebate situation. Again, I apologize that you had a bad experience, and we hate to lose you as a customer. If there is anything we can do to keep you protected, feel free to call on us at 1-888-522-2005.
Betty
Bartow,Florida,
United States of America
Stopzilla Finally Delivers Rebate
#4Author of original report
Sat, May 21, 2011
I sent my required material as listed and stated by Stopzilla in order to get the rebate. I gave them every thing. It all went out the next business day. I did it right away so it wouldn't be forgotten. That was the end of Febuary. It is now May
20th and I finally got my rebate. Thats a long time! At least they did keep their word. I am no longer useing Stopzilla. Make sure they take you off of yearly automatic renewal or you'll be buying this soft ware again! I terminated my account with them and deleted their soft ware. I got a virus and Stopzilla wasn't able to stop it. There are other Virus protection soft ware that I am famuliar with and I will stick with them
