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  • Report:  #1251231

Complaint Review: Subco - Internet

Reported By:
Oioapprentice - Xenia, Ohio, USA
Submitted:
Updated:

Subco
Internet, USA
Phone:
1-800-258-3350
Web:
www.subco.com/contact-us.php
Categories:
Tell us has your experience with this business or person been good? What's this?

 On August 26,2015 I received two issues of Martha Stewart's Wedding magazine which I had not subscribed to.  I contacted Martha Stewart's Wedding Magazine and spoke to "Sadie" who informed me that a company called "SUBCO" had put in a request and paid for the magazine subscription to be sent to me.  I had no idea who this company was and informed of that fact.  She proceeded to give me a contact number for Subco (1-800-258-3350) and said the she could temporarily delay delivery of the magazine and that the subscription itself would have to be cancelled by Subco.  I asked he how they were able to accept subcription requests from companies when the person that the subscription was being sent to had not requested it.  She indicated that Subco submitts thousands for subscriptions to their magazine company and that 'technically', Subco is the client since they pay for the subscription.  This information told me that Martha Stewart's Wedding Magazine is well aware of the situation and rather then do something about it, they chose to let it this piss-poor policy ride preferring to deal with unsuspection customers with the hopes that more subscriptions than not will get through the cracks. I expressed my appall and requested to speak to someone who could register my complaint regarding company policy.  I was given the number of "Meridith Coupor" at 515-284-3000.

In the meantime, I proceeded to contact Subco and spoke to a lady regarding the unsolicited subscription to Martha Stewart's Wedding Magazine in my name.  I told her that I didn't know how they got my name muchless why they would procure a magazine subscription in my name without my permission.  She indicated that it was a result of me placing an on-line order with"DrainWig" @ www.drainwig.com on August 06,2015.  Again, it was for a drainwig and no mention of any magazine subscription qualifications or anything else was referenced to with this purchase.  I told the lady to removed me from their list, that I wasn't interested in any magazines from their company or anyone else and that they had no business requesting a subscription to anything in my name without my permission.  I asked her how many other magazines that they subscribed to in my name to which she replied that they have over 2,000 magazines they subscribe to and that it would be up to me to tell her which mags to remove me from.

With all these complaints lodged Subco and unsolicited magazine requests, I am having a real hard time believing that no law suits have been filed, muchless the fact that they are still in business, and forget about what law gives them the right to act on someone's behalf without that someone's permission.

 

Sick of Telemarketers



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