- Report: #259115
Complaint Review: Superantispyware.com - Superadblocker.com - Eugene Oregon
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Author Confirmed
Why?
Superantispyware.com - Superadblocker.com
POB 40161 Eugene, 97404 Oregon, U.S.A.
Phone:
530-660-7495
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Superantispyware.com - Superadblocker.com Refused to Answer Legitimate Questions Froze my computer and Deceptive Downloads Ripoff Eugene Oregon
I tried a free copy of Superantispyware (.com). I downloaded their definitions and was offered a 1/2 price offer for their Professional Superantispyware service which I accepted. When I downloaded the product my computer froze. And then when I paid, I found out I received a DIFFERENT PRODUCT without an explanation, I received Superadblocker (.com) for $19.95.
When my computer froze, and I received a different product than I ordered, I became suspicious. I complained to the company, suspecting deceit, I mentioned that further suspicious activity would be directed to the Internet Authorities.
Nick replied, requesting order #, etc., claimed his company was reputable and claimed I threatened them (The threat was if they were deceptive). He still refused to answer my question about different names of product. I replied/inquired for the 3rd time. Then I receive a reply that they have discontinued my service, refunded my $, and still refused to answer my questions, which as a consumer, I am entitled to answers.
This is, indeed, an irreputable company. They substitute different programs for each other without explanation, cut you off for product (which I suspect is actual spyware - why else would they 'cover-up' legitimate inquiries).
Superantispyware and/or Superadblocker should not be doing business with the Public if they cannot account for their activities. Such deceptive websites should be shut down to protect the Consumer.
Wayne
San Diego, California
U.S.A.
When my computer froze, and I received a different product than I ordered, I became suspicious. I complained to the company, suspecting deceit, I mentioned that further suspicious activity would be directed to the Internet Authorities.
Nick replied, requesting order #, etc., claimed his company was reputable and claimed I threatened them (The threat was if they were deceptive). He still refused to answer my question about different names of product. I replied/inquired for the 3rd time. Then I receive a reply that they have discontinued my service, refunded my $, and still refused to answer my questions, which as a consumer, I am entitled to answers.
This is, indeed, an irreputable company. They substitute different programs for each other without explanation, cut you off for product (which I suspect is actual spyware - why else would they 'cover-up' legitimate inquiries).
Superantispyware and/or Superadblocker should not be doing business with the Public if they cannot account for their activities. Such deceptive websites should be shut down to protect the Consumer.
Wayne
San Diego, California
U.S.A.
