- Report: #85196
Complaint Review: SUPERIOR BENEFITS - CHAMPLAIN New York
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Author Not Confirmed
Why?
SUPERIOR BENEFITS
100 A WALNUT D-15 SUITE 740 CHAMPLAIN, 12919 New York, U.S.A.
Phone:
888-898-7135
Web:
N/A
Categories:
Business Rating:
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SUPERIOR BENEFITS RIPOFF MISLEADING DISHONEST FALSE PRESUMPTIONS CHAMPLAIN New York *UPDATE .. SUPERIOR Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
This company mislead consumers by using false presumptions to get them to get a credit card. I was told only that I needed to pay an upfront fee of 299 and in 15-20 days I will receive a card in the mail. After the 20 days expired, I was told that I would receive a package it the mail that contain my card. After the package came, still no credit card, I was told that I would have to wait for additional forms to mailed to me in the next few days and to return those forms, and I would receive my card with 7-10 days.
No form ever came, I called back and asked where were the forms, then I was told I had to go online and submit a form. Once I went online, there were additional fees that totally another $300 I had to pay in order to get the card. I called back in disgust and talk to Dan Lewis who did not want me to speak with a supervisor to get the situation resolve and told me that it was against company policy to give the name of the company's president. All in all it has been 3 months and since I paid $299 to receive what I was told would be a credit card with a limit of $2,000 and I still have nothing to show for it.
Tamekia
HATTIESBURG, Mississippi
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
No form ever came, I called back and asked where were the forms, then I was told I had to go online and submit a form. Once I went online, there were additional fees that totally another $300 I had to pay in order to get the card. I called back in disgust and talk to Dan Lewis who did not want me to speak with a supervisor to get the situation resolve and told me that it was against company policy to give the name of the company's president. All in all it has been 3 months and since I paid $299 to receive what I was told would be a credit card with a limit of $2,000 and I still have nothing to show for it.
Tamekia
HATTIESBURG, Mississippi
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
