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  • Report:  #423169

Complaint Review: SUPREME BRANDS LLC - La Jolla California

Reported By:
- Austin, Texas,
Submitted:
Updated:

SUPREME BRANDS LLC
941 Pearl Street, #27 La Jolla, 92037 California, U.S.A.
Phone:
888-899-9006
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
THIS HAS TO BE ONE OF THE TOP 5 BIGGEST RIPOFF COMPANIES OUT THERE. DONT WORRY TO MUCH, I HAVE DONE MY HOMEWORK AND HAVE SOME MORE INFORMATION FOR US RIPPED OFF CUSTOMERS. THE DAY SUPERVISORS ARE STEPANIE AND RUDY, AND THE NIGHT SUPERVISOR IS RACHEL. THESE INDIVIDUALS ARE IN A SMALL CALL CENTER IN DALLAS, TEXAS EVEN THOUGH THEY SOUND LIKE THEY ARE ALL HOLED UP IN SOMEONES BEDROOM.

THEY HAVE ONE CUSTOMER SERVICE REPRESENTATIVE WHO IS NAMED - FRANK OR FRANKIE WHO TOLD ME TO " KISS HIS A** ", WHEN I ASKED HIM FOR A REFUND. LATER HE TOLD MY WIFE ON A DIFFERENT PHONE NUMBER TO " KISS HIS A** ", WHEN SHE ASKED TO TALK TO A SUPERVISOR.

I LATER GOT HIM AGAIN BY PHONE AND TOLD HIM " REMEMBER ME" AND HE SOUNDED LIKE HE WAS CRYING AND KEEP SAYING " YES SIR, YES SIR" WHEN I STATED I WAS GOING TO CALL THE CORPORATE OFFICE IN THE MORNING -- WHICH I WILL DO TOMORROW.

Cannot fool me in texas

Austin, Texas

U.S.A.


1 Updates & Rebuttals

Sean M

La Jolla,
California,
U.S.A.
Call Center Issue

#2UPDATE Employee

Wed, March 04, 2009

Dear Consumer, I would like to inform you that the perticluar CSR in question no longer works for our company. Our cooperate office is located in La Jolla, California. The individuals you had talked to we in the out-sourced call center. We now moniter each customer service rep on a daily basis to make sure they are adhering to the standards we have given to them. If you would like to personally speak to to me regarding your account I can be reached at 858-368-6126, thank you. Sean Customer service Manager

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