Sean M
La Jolla,#2UPDATE Employee
Wed, March 04, 2009
Dear Consumer, I would like to inform you that the perticluar CSR in question no longer works for our company. Our cooperate office is located in La Jolla, California. The individuals you had talked to we in the out-sourced call center. We now moniter each customer service rep on a daily basis to make sure they are adhering to the standards we have given to them. If you would like to personally speak to to me regarding your account I can be reached at 858-368-6126, thank you. Sean Customer service Manager