- Report: #178770
Complaint Review: SurfSafe Internet Services - Fort Lee New Jersey
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Author Confirmed
Why?
SurfSafe Internet Services
96 Linwood Plaza #254 Fort Lee, 07024 New Jersey, U.S.A.
Phone:
866-398-1625
Web:
N/A
Categories:
Business Rating:
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SurfSafe Internet Services Slamming or Phishing ripoff Fort Lee New Jersey
In opening my recent phone bill I found, to my suprise, an additional charge of $14.96 plus taxes, for an internet service I never asked for or wanted.
I promptly call them and informed them of that, and demanded a cancellation and refund. They insisted that I indeed signed up for their service and said they sent me an email with a password and account information.
I never received any such email! I don't know how they obtained my phone number.
Upon my insistance they said they would cancel the account. I told them that they would not only cancel the account, but credit my phone bill with the current charge.
I just received an email confirming they did this.
I still believe they are ripping off unsuspecting internet users.
Terry
Orlando, Florida
U.S.A.
I promptly call them and informed them of that, and demanded a cancellation and refund. They insisted that I indeed signed up for their service and said they sent me an email with a password and account information.
I never received any such email! I don't know how they obtained my phone number.
Upon my insistance they said they would cancel the account. I told them that they would not only cancel the account, but credit my phone bill with the current charge.
I just received an email confirming they did this.
I still believe they are ripping off unsuspecting internet users.
Terry
Orlando, Florida
U.S.A.
