- Report: #663662
Complaint Review: Swiss Sciences - Clearwater Florida
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Author Not Confirmed
Why?
Swiss Sciences
400 Cleveland St, Ste. 300 Clearwater, 33755 Florida, United States of America
Phone:
888-950-3438
Web:
Categories:
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Swiss Sciences Novapay was the company name that attempted withdrawals from our account. They took more money from our account than I knowingly authorized. Clearwater, Florida
I ordered a trial offer of Acai Ultimate All Natural Acai Cleanse for $2.95 and Acai Berry Maximum Burn for $1.95 online. I have an email receipt for the Cleanse but I can't find anwhere I have a confirmation for the Maximum Burn. There was nothing said about deducting $49.95 from my account and without my knowledge sent through a debit for that amount as well as two $87.13 withdrawals within two days later. I did receive three phone calls from Swiss Sciences somewhere. Two of these callers did not speak English where it could be understood easily. As I talked to the first caller I told her I did not want to purchase anything else and she hung up on me. The second caller spoke English but he was very rude after I told him I wasn't buying anything else and I informed him that several times and he tried to argue with me and finally gave up and hung up. The third caller was another one that could not speak English and I suspect was from India. I told him I didn't want to buy anything else that I had just been laid off from my job and had I known this sooner I would not have ordered at all. He got frustrated with me because I couldn't understand him and he hung up on me. Yesterday afternoon I was checking our bank account and found the three deductions from our account. I tried to call them but, of course, no one answered.
