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Tampa Hondaland Unprofessional, Cheaters, Liars Tampa Florida
I did a mistake to buy car from Tampa Hondaland.
FINANCING WITH THEM WAS BIGGEST MISTAKE.
Funny thing is, before finalizing the car, salesperson will tell you, it is the best, reliable car and I don't have to worry about anything.
Once you said yes to buy the car, right after 15 minutes the 'Business Manager' will try to sell you optional (expensive) car care warranties and will give you examples of all the things that can go wrong even in a new car.
I took an optional 'Car Care' warranty, ONLY because it can be canceled anytime on customer's wish, and there will be 100% refund of warranty price. (if canceled within 60 days).
After buying car on Jan 3rd, 2008, within a week after talking to friends and colleagues I decided to cancel 'Car Care' warranty (worth 2400$), and called Bryan Henry, my business manager at Tampa Hondaland.
I had to call three times to get hold of him. (He never returned my voice msgs). After taking appointment with Bryan Henry, I went to Dealership within 2 weeks of buying car to cancel 'Car Care' warranty, and he showed up after making me wait for full 45 minutes. I completed application and gave it to him, for cancellation of 'Car Care' warranty. That day (mid of January 08), he said 2400$ will be credited to my auto loan account 'soon'.
And after complete EIGHT WEEKS, there is no credit in my loan account. In last 6 weeks, I called this guy 'Bryan Henry' more than 8 times and left four voice messages. He never called me back. Then I requested the phone operator to transfer my call to anyone who can help me. She gave my call to another 'Business Manager' named Paul, who heard my story , took my phone number and assured someone will call me soon. No call Yet, even after 8 days!!
This is too much. I am paying interest on those extra 2400$, which should be credited in my loan account EIGHT WEEKS back. I am totally pissed off with them, I am filing complaint soon and I may go to court now.!