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  • Report:  #1421261

Complaint Review: TD Bank - Portland Maine

Reported By:
Tamera - Troutman, North Carolina, United States
Submitted:
Updated:

TD Bank
PO Box 9547 Portland, 04112-9547 Maine, United States
Phone:
800-742-2651
Web:
https://m.tdbank.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I received several letters from TDbank in November which I assumed were advetisements so I threw them away.  There is not a physical TDbank within an hour of my home, so why would I want to bank with them?  Yesterday (1/4/2018), I received a letter from TD Bank saying "We are concerned - Your account is overdrawn" and stating that I must "make a deposit of $204 into my account to clear the overdraft and avoid any additional fees."

I endeavored to call them to clear up this matter and close the account four times on 1/4/2018 and again on 1/5/2018.  I was on hold forever (they said because of the weather?) and when I did finally did get someone they said they needed my account/debit or social security number.  I only have the last four digits of the supposed account because it is on the letter they sent and I did not want to share my SSN with them because I  really don't know who they are.

So, I searched for "td bank scam" and found your website.  I'm not sure how I can get this account (which, I repeat) I did not open closed and the charges dropped.



1 Updates & Rebuttals

Chaiya

Virginia,
United States
Possible Identity thief?

#2Consumer Comment

Fri, January 05, 2018

You may need to dig into the matter deeper. You would need to find out the history of the account with them, e.g. when it was opened, where it was opened, what documents were used to open the account, etc. You may read about how to file identity thief at this site. Hope this help.

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