- Report: #1139047
Complaint Review: Telebrands - Van Nuys California
-
Author Not Confirmed
Why?
Telebrands
7850 Ruffner Avenue Dept. 4000 Van Nuys, 91406 California, USA
Phone:
855-668-1655
Web:
www.buydumpcakes.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Telebrands Ordered (1) Dump Cake book + shipping for a total of $17.99,they sent the order -doubled everything and charged $9.99 for Rush Priority shipping for a Total of $ 97.96 .I DID NOT authorize this amount Van Nuys California
I ordered (1) Book called Dumpcakes from an ad on TV from Telebrands,they tried to sell me additional books and skillets. I said absolutely not interested.My total was to be $10.00 for the book and $7.99 for shipping. When I received the order they sent me (2) dumpcake books and (2) dump Dinners books and (2) skillets. Then charged me an additional $ 9.99 for Rush processing along with the origional $ 7.99 shipping charge. My Total bill was $97.96-not the $ 17.99 I agreed to. When I called the company,first problem was they could barely speak English,I could not understand them.I told them I wanted to send the entire order back. They wanted to give me a 15% off coupon for future orders instead.I said not interested. Told me I had to pay for return shipping and not be reimbursed. This company is a complete rip-off.I filed a complaint with Pennsylvania Atty Generals Office,after I called my Credit Card company to dispute the charge.
