- Report: #1445757
Complaint Review: Tempthing -
Reported By:
Mail Order Queen -
New Jersey, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tempthing
United States
Web:
tempthing.com
Categories:
Business Rating:
(0)
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Tempthing provided poor merchandise with no information on how to return it despite offer of free returns at purchase Internet
This was the worst tummy shaper i ever used. First of all, it was shipped, SLOWLY from China- the website is deceiving as it does not reference that they are shipping international products from international addresses. (which can effect delivery time and return cost) The mailed package (order split in two so that i did not get the "free shipping"}contains no information. NOTHING. Not an order slip, return instructions, product decriptionns. NOTHING, Just the four shapers I ordered in four plastic bags.
Secondly, how do you possibly have a good fit when the panty is one size fits all!? (S,M,L) I did not order this. I am a size 14 and always order a size large or extra large. But how do I return it with no instructions? I order online ALL the the time and I have never not been provided return instructions.I am always provided an order#, the merchanhts name and contact info and return instructions. I knew I could not return the opened package but assumes I could return the closed packages. Trying to contact them was impossible, and I wasted way t0o much time hunting down their email, checking old credit card bills, looking for them to show uo again on Instagram so I could get a number or web address. The phone number they gave my credit card company was no longer in service, the link for returns on the finally found website did not recognize the finally found order #, there is no contact phone number on the website. Not exactly consumer friendly.
There are probably violating a ton of consumer mail order laws but they count on us being too busy and tired to follow up.
