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  • Report:  #606612

Complaint Review: Texas Nissan of Grapevine 675 - Grapevine Texas

Reported By:
Mavsraz - Lewisville, Texas, United States of America
Submitted:
Updated:

Texas Nissan of Grapevine 675
1401 West State Hwy 114 Grapevine, 76051 Texas, United States of America
Phone:
817-601+3600
Web:
Tell us has your experience with this business or person been good? What's this?

No courtsey key as i have gotten one key but i would like to have a courtsey key for the repairs.. NO  i have to pay which I oppose to it because I knew the right thing to give two key to every purchase because what if they have a married people  huh  which I oppose to it  and it is a rip off too



 



I just discovered all the papers with a wrong odometer I will have to renew the papers with a proper mileage that i drove off  which is 42650 when it says 42450  which is not true..  but on odemeter disclosure shows 24493 then marked off to 42450 which i disagree  but on another applicants shows 24493 which is not proper ..  I have called them for a proper write up applicants  so will see if they will rewrite it again..  it may be another rip off..



3 Updates & Rebuttals

PlaneJane

Texas,
USA
Shocked

#2Consumer Comment

Thu, July 02, 2015

 Dwalk? As in Dwight Walker who works at Texas Nissan? Is that any way to speak to a customer of your store? I am shocked and disgusted that an employee of Nissan would address a customer with such loathsome disrespect. To answer the consumer's question, generally new cars come with two keys. My used Altima had two keys though, but knowing Texas Nissan, the cost was probably slipped into the total amount they financed.


Dwalk

United States of America
I think I know the problem

#3Consumer Suggestion

Thu, February 21, 2013

I think I know what the problem is.  It is apparent that you are illiterate.  Maybe if you were to learn how to read and write you wouldn't run into these problems.  Just because you don't comprehend how a business is run doesn't mean other people should jump through hoops and lose money to make you happy.  Next time I suggest you use the auto spellchecker so that you don't sound so ignorant.  You complant made no sense at all.  You used made up work and your sentence structure was horrific. 

I suggest you take some night classes and learn the proper use of the English language.  Because if you speak as poorly as you compose your thoughts in the above complaint, it is no wonder you had a bad experience.

You shouldn't go through life expecting other people to make up for your down falls.  Take it upon yourself to make a change in your own life and quit expecting others to cater to you. 


axxx

United States of America
comment

#4General Comment

Mon, May 24, 2010

Since the car you bought had 4X,XXX miles on it the car must be used.  Most car keys have chips in them, so it costs a few hundred to get a new key.  Most new cars come with 2 or more keys.  Most used cars come with whatever keys the dealer has - unless the dealer told you that you would get another key - the time to tell them you need another key is before you sign the paperwork - make it a part of the deal.  Otherwise, you have to see it from the dealers point of view, you made a deal for a car - you were given everything you bargained for in the deal.  Now you want him to spend several hunderd more dollars - how would you feel if the dealer called you and said to write them a check for another $250.00 fee that he forgot about when he made the deal?  If you were smart you would tell him too bad - he forgot and it is his problem - which is exactly what he is telling you!  Also, why do you want them to waste a bunch of time drawing up new paperwork just because someone made a minor error that resulted in a small variance in the miles shown on the odometer?  How is that going to benefit you?  A minor error like that is not enough to invalidate the deal...

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