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  • Report:  #283328

Complaint Review: Text Book Wheel - LITTLE ROCK Arkansas

Reported By:
- Brooklyn, New York,
Submitted:
Updated:

Text Book Wheel
PO BOX 241371 LITTLE ROCK, 72223 Arkansas, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
TextBookWheel.com stole my Book.

I sent my textbook to this company with the expectation of cash back but instead i got a notice confirming they recieved my book and that payment would not be sent. In addition, if I wanted my book back i would have to pay $10.00.

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Copy of confirmation:

ISBN-------- Living Religions And Companion Website With Grade Bo...

QUANTITY: 1

WE PAY: 16.25

Total Items: 1

Total Amount Due: $16.25

Payment Requested Via: Check

Reference Number: 2------9142

Coupon Code: YAHOO

Hello ---------,

I just wanted to let you know that we have received your order

(reference id 2-----9142) and we will be processing your payment shortly.

Please reply to this email if you have any questions.

Notes from Textbook Wheel:

08-28-07 MRL

Your Friends At The Textbook Wheel

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They claim that a manual sheet was missing and that payment would not be sent.

I never opened the book or CD package, everthing that was included in my purchase , i sent to them.

So i asked them if they would reduce the price.They said no because the book is no longer valuable. How can a Brand New book and CD not be valuable. Then I asked for the return of the book. TEXTBOOKWHEEL.COM said only if i paid $10.00 for shipping and handling and other fees.

I sent this book to them through the regular postal service which only cost me the price of a stamp. I would think a company would be able to return an item in the same manner they recieved it, but NO they must use UPS overnight service to send my book back and even then it doesn't cost $10.00.

To make a long story short.. they recieved a FREE BOOK and I recieved got nothing but a headache.

Vex10123

Brooklyn, New York

U.S.A.


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