Complaint Review: The Loan Consultants | Ripoff Report Verified™ …businesses you can trust. The Loan Consultants oldest & largest Loan Broker Affiliate Program in the world. The Loan Consultants’ goal to establish international network of independently owned & operated loan brokerage companies. Affiliated companies offer highly personalized service assisting with cutting through red tape involved in securing loans from banks & other lending institutions. - Los Angeles California

Ripoff Report REVIEW / The Loan Consultants, Inc. Commitment to Customer Satisfaction

The Loan Consultants, Inc. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.

By Ed Magedson - Founder, Ripoff Report

The Loan Consultants, Inc. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report as well as correct reviews posted by competitors.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at The Loan Consultants did just that.

The Loan Consultants, Inc. has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care of. The Loan Consultants, Inc. stated "from the very first contact we treat all of our customers with the courtesy they would expect from a 31 year old company. Once they are in our program they also become part of our extended family and are treated with respect and dignity.”



The Loan Consultants, Inc. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"Founded in 1983, The Loan Consultants is an independently owned, turn-key business opportunity specializing in helping motivated individuals achieve highly successful careers in the Financial Services industry.

Whether you are looking to change careers, supplement your income or add a revenue stream to your existing business, no one is better positioned to show you the path to success in our industry. Best of all, we provide technical support for our affiliates as long as they own their business and we never compete against them or take any part of their earnings.

The Loan Consultants, Inc. is the first of its kind! We literally invented this industry. Now more than three decades later, we remain the industry leader with cutting edge training and support, technology, and relationships with the best and brightest lenders in the industry. In our 31+ years we have seen many companies try to emulate our success.

Don’t be fooled by companies with short track records, or who act as brokers and therefore compete against you, or companies that “handle the paperwork” for you (i.e. co-broker your transactions). With The Loan Consultants you own, operate, and control your own business and keep 100% of the commissions you earn.

Since 1983, The Loan Consultants has built a reputation within the financial community that is looked upon with envy and respect. Our goal was to establish an international network of independently owned and operated loan brokerage companies. These affiliated companies would offer highly personalized service and help cut through the red tape that is often involved in securing loans from banks and other lending institutions.

More than a quarter century later, our vision has become a reality. In addition to being the first company to offer this business opportunity, we are the largest with more than 1200 affiliate companies in the U.S., Canada and United Kingdom. With a large staff of industry professionals and a generous operating budget, we stand ready to assist you in achieving your entrepreneurial goals.

If you have a desire to be your own boss and earn executive level income, your timing could not be better. As banks continue to tighten their lending requirements, borrowers are seeking local and professional sources with creative methods of funding to satisfy their financing needs. Here is your chance to cash in on a vast, untapped market with the leader in their field.

WHY THE LOAN CONSULTANTS IS BETTER THAN THEIR COMPETITORS

"Purchaser will be provided continuing consulting services at The Loan Consultants, Inc. corporate office, or via telephone, email, fax or by mail. The Loan Consultants, Inc. will devote as much additional time to the Purchaser as deemed necessary…” ~ From The Loan Consultants National Consulting Contract.

The Loan Consultants has worked tirelessly to establish our position as the leader in our field and we know our affiliates will depend on us to deliver on our promises. We take this role very seriously and have developed a complete, turn-key system to get you started. Here’s just some of what our affiliates receive:

• State of the Art, live, 3 day training session taught by industry experts
• Follow up training by webinar and teleconference
• Direct access to our network of over 100 lenders
• Free lifetime technical support from our staff of seasoned professionals
• Your own customized company website
• Access to our Broker Support website and Mobile App
• Our complete library of training and support materials
• Customized marketing support and our 100 point marketing plan
• I.T. Support and much more…

What’s more is you don’t have to take our word for it. All of the training, support, services and materials you will receive from us are guaranteed in writing in our National Consulting Contract.

The same is true when you work with our lenders. Whenever you execute a deal with one of our lending sources you can rest easy knowing you will get paid. That’s because you will have a Broker Fee Agreement in place that specifically outlines your fee and guarantees you will get paid.

...Our Lenders Fund The Loan And Pay You Directly! And Your Commission Is Guaranteed In Writing.” ~ The Loan Consultants, Inc.



The Loan Consultants, Inc. / Statements from the owner.

" Don’t settle for imitators. The Loan Consultants, Inc. is the oldest and largest company of its’ kind. We are pioneers in the Loan Broker training industry and, over the past 30+ years, have successfully established more than 1,200 affiliate companies throughout the United States, Canada and the United Kingdom. Unlike other companies that are new to our industry, The Loan Consultants, Inc. has a proven system and a track record of establishing successful business owners regardless of the economic climate.”

QUALITY TRAINING & SUPPORT

"The Loan Consultants knows that our state of the art, live training, is only one of the important features of our program. Just as important is the technical advice and support role that our team of lending experts play in our customers’ daily operations. Individuals that choose to partner with The Loan Consultants gain access to a support team with over 100 years of combined experience in the financial services industry. These seasoned professionals are available to assist our affiliates in reviewing their deals and getting transactions funded in timely manner. Their real-world lending knowledge and expertise gives our affiliates a distinct advantage over the competition. Support is –guaranteed in writing in our contract. Our staff of highly trained professionals will assist you in determining the quality of your transaction, as well as the proper lender to submit it to. You can contact them by phone, email, or fax – whatever works best for you.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

As stated above, The Loan Consultants, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience when they do business with them.

After speaking with the management at The Loan Consultants, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give The Loan Consultants, Inc. a positive Rating. During this review process Ripoff Report discovered several of these posts were made by competitors of The Loan Consultants, a disgruntled former employee and people who mistook them for a loan modification company of a similar name. The Loan Consultants, Inc. has made considerable efforts to ensure that all actual customers were satisfied and the company owners assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.

A senior manager of The Loan Consultants, Inc. stated “We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with our company remain strong, consistent and positive. As the President of The Loan Consultants I consider customer satisfaction as our number one priority. This is why I insist on personally speaking with every candidate that seriously considers our program, before any fees are accepted. Once on board, every customer is instructed that they can reach out to me personally with any questions or concerns.”

STATED IMPROVEMENTS FROM THE LOAN CONSULTANTS, INC.

The Loan Consultants has adopted a new policy to add an additional interview with a senior executive in their due diligence process and require all candidates to submit professional references before they can be approved to join. This allows additional opportunities to ensure that the relationship is a “good fit” for both sides. In addition, once a customer has completed training they will have the opportunity to complete a written evaluation of the training which are all reviewed by the company President. Lastly, The Loan Consultants, Inc. has also instituted a new policy that ties employee compensation to customer satisfaction.



WHAT TO LOOK OUT FOR IN THIS INDUSTRY

Unlike many other business opportunity companies out there, The Loan Consultants, Inc. is fully licensed and compliant with the Federal Trade Commission and must register every year with the Attorney General in order to provide our services. Don’t assume, just because a company has a celebrity spokesperson or you found their information on a website or even a reputable publication, that they meet the same standards as The Loan Consultants, Inc. Odds are, that they do not.

*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected]

This kind of dedication to customer service means that The Loan Consultants, Inc. will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with The Loan Consultants, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can also call The Loan Consultants, Inc. directly at 323-954-1050, and ask to speak with the company President.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with The Loan Consultants, Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program, please contact us. [email protected]

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with The Loan Consultants, Inc.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about The Loan Consultants’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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