;
  • Report:  #374825

Complaint Review: The Raven Media Team Grant Master Program - Nationwided Nevada

Reported By:
- Sacramento, California,
Submitted:
Updated:

The Raven Media Team Grant Master Program
yourgrantmaster.com/ Nationwided, Nevada, U.S.A.
Phone:
800-479-0979
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased a CD from Grant Master for $1.99

I did not consent to any other charges.

I found unauthorized charges to my credit card:

Charged additional $39.95

I called the company and demanded a refund for the $39.95 and asked to be removed from the program and did not wish to have anything else to do with the company. One month later I found that the company was still charging me $7.95 even after I asked to cancel ALL membership having to do with them.

The $7.95 is another unauthorized re-occurring charge.

They claim they had noted these charges somewhere but the truth is that they are tricking a person in so that they can get your credit card numbers and steal your money. They will make it seem all professional but it is a scam.

Here is the E-mail they sent me for confirmation. Nowhere on here do they list these additional charges. This company, which is based in Nevada, is a scam.

Thank You For Your Order

Get Your Grant Training

Thursday July 31, 2008

***Please do not reply to this email, as the inbox is not monitored***

CUSTOMER INFORMATION

Billing Information

Zoua Pha

7534 Tamoshanter Way

SACRAMENTO , CA 95822

Credit Card Information

Billed To: ************1585

Processed By: Grant Search Contact Information

[email protected]

9163075962

ORDER INFORMATION

Order #:

Order Total: 2643308

$1.99

Grant Master Software CD

Just $1.99 Shipping

Grant Master Membership Page

Member Login: http://www.yourgrantmaster.com/

Username: T9323128

Password: R7882593

Express Business Funding Membership Page

Member Login: http://www.fastsbaloan.com

Username: member325a

Password: 1337SBA

Network Agenda Membership Page

Member Login: http://www.networkagenda.com/

Click here to access your free trial

For billing information or any other questions regarding your order, contact customer service at 1-800-479-0979

Monday through Friday, 9 A.M. to 9 P.M EST.

Thanks again for your order, Zoua.

We sincerely wish you well in your endeavors with

the Grant Master Program!

The Raven Media Team

I have currently filed a dispute with my credit card company and is awaiting the outcome.

Zoeyp138

Sacramento, California

U.S.A.


1 Updates & Rebuttals

Ryan

St. George,
Utah,
U.S.A.
Resolution Offer

#2UPDATE Employee

Wed, October 08, 2008

I would like to discuss Zoua's concerns with her to insure that she is taken care of. First and foremost I offer an apology for the breakdown in service Zoua obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-396-5718 and express a desire to cancel during the free trial period, or anytime thereafter as it is explained in the Terms and Conditions of the offer. If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Zoua. Hopefully, she will contact customer service or I will hear from her soon so that we can get this resolved. Sincerely, Customer Service Administrator

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//