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  • Report:  #1019777

Complaint Review: Thomas Toyota of Joliet fin. manger Colin - Joliet Illinois

Reported By:
Larry - joliet, Illinois, United States of America
Submitted:
Updated:

Thomas Toyota of Joliet fin. manger Colin
1437 n Larkin ave Joliet, 60435 Illinois, United States of America
Phone:
1-815-744-2760
Web:
www.ThomasToyotaofJoliet
Categories:
Tell us has your experience with this business or person been good? What's this?
On 11/29/12 I brought an 08 Lexus from Thomas Toyota of Joliet . The internet ad selling price 21,499. Sell person and GM manger verbally agree to sell at internet price. Giving me 10,000 for my trade in. When meeting Colin the fin. Manger everything change. I needed help to see where to sign contract do to I did not have my glasses. After I sign contract. I ask where the taxes so I can get my license plate. Moving to IL I was told we take care of that for you. Later to my Horror Colin had switch the contract to my trade in is 7,500 and increase the car selling to 23,999. Life lesson Thomas Toyota of Joliet. 


2 Updates & Rebuttals

Ramjet

Somewhere,
Michigan,
U.S.A.
Glasses?

#2Consumer Comment

Mon, February 25, 2013

I expect that next time you'll remember your glasses.  I hadn't heard that one before.


Jim

Orlando,
Florida,
USA
How Dumb!

#3Consumer Comment

Mon, February 25, 2013

You knew when you went to the dealership YOU were going to be presented with a CONTRACT which would obligate YOU to certain terms and conditions.  YOU knew that!  YOU knew that was the process of buying a car.  YOU apparently had ZERO plans to even read that contract BEFORE you signed it otherwise YOU would have made sure YOU had your glasses so YOU could read it!  They did this because they knew many people do EXACTLY as you did...sign here, sign there and NEVER, EVER read what they are signing!  Tell me, how dumb is that????  Should they have kept their word?  Of course!  However, you are dealing with The Sleazy American Car Business!  Lying and deception is a way of life in their world.  You and I counteract that by being a smart consumer and doing what we can to protect our own interests.  Reading and understanding what we are about to obligate ourselves is part of that.

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