- Report: #1177310
Complaint Review: Ticketmaster and Allianz Global Insurance - Internet
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Ticketmaster and Allianz Global Insurance
Internet, USA
Web:
www.ticketmaster.com
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Ticketmaster and Allianz Global Insurance Ticketmaster Allianz Insurance Fraud Internet
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$27.72 charge from Allianz Global Assistance for insurance protection through TicketMaster purchase.
Never selected, nor ever noticed an opt-in or opt-out on pre-sales page, or during payment. After finding charge on credit card statement, I've repeated the purchase transaction steps to validate - nowhere do i see an "Insurance" option.
Invoice from Allianz has a link to FAQ. Says you can cancel, and to view Terms and Conditions. Clicking Terms and Conditions, and entering Washington state, I get a popup, "We apologize for the inconvenience but this travel insurance plan is not available in your state. Please contact us for more information."
So what? I was charged for something I didn't opt in for, and it's not even sold in the state where I live?
Copies of screenshots and video of T&Cs showing not available in WA state.
1 Updates & Rebuttals
Sarah
Richmond,Virginia,
Help Team
#2UPDATE Employee
Tue, November 11, 2014
Please contact the HelpTeam so that we can further understand this situation at [email protected]
