- Report: #751951
Complaint Review: Topasio.com - New York New York
Reported By:
Rob -
Davie, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Topasio.com
160 Broadway Room 706 New York, 10038 New York, United States of America
Phone:
(212) 227-0202
Web:
Topasio.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Topasio.com Action Eleven, Inc I place an order through their internet site, paid for it and never got the merchandise. New York, New York
I placed an order for an Invicta watch through the internet at Topasio.com. The order was placed on March 17, 2011 for the amount of $160.21 (which was paid through PayPal), including shipping & handling. The web page made the statement that the item would ship via USPS 5-10 Bussiness days.
After the required time for delivery passed, and the item was not received, I tried (unsucessfully), to reach costumer service (they do not answer the phone). I followed with an e-mail requesting information as to the whereabouts of the order. (e-mail was never answered).
The next step was to contact PayPal to put a claim. After all the steps required by Payal to reach and try to get the merchant to contact me were unsucessful; PayPal credited the money back to my account.
I did some research about this company: Bayer's beware!, they have an "F" rating on the BBB site. They are not accredited with the BBB, and I found other similar complains written by past costumers about Topasio.com.
After the required time for delivery passed, and the item was not received, I tried (unsucessfully), to reach costumer service (they do not answer the phone). I followed with an e-mail requesting information as to the whereabouts of the order. (e-mail was never answered).
The next step was to contact PayPal to put a claim. After all the steps required by Payal to reach and try to get the merchant to contact me were unsucessful; PayPal credited the money back to my account.
I did some research about this company: Bayer's beware!, they have an "F" rating on the BBB site. They are not accredited with the BBB, and I found other similar complains written by past costumers about Topasio.com.
