- Report: #32735
Complaint Review: Total Resources - Las Vegas Nevada
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Author Not Confirmed
Why?
Total Resources
9101 W Sahara Suite 104-A11 Las Vegas, 89117 Nevada, U.S.A.
Phone:
702-2426475
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Total Resources failure to deliver product I paid for mistreated and ripped off Las Vegas Nevada
I was contacted by Total Resources in late October of 2001. Better Business Bureau of Las Vegas said they were a member and in good standing. In early December of 2001 Total Resources debited $189 from my bank account for what I thought would be a computer, cell phone, and a credit card (lifetime membership). They did not ever mail my package by Christmas and my phone calls to them, they said they would mail it. After the end of January I asked for my money back. Their response was to tell me that only a supervisor could approve a refund and that the supervisors did not arrive until after 5 pm. I was told one would call me back, and one never did.
I enlisted the aid of the Nevada Consumer Affairs Division but this did not get my money back. Periods in excess of 2 months go by before Total Resources answers their correspondence. In May of 2002 I sent a formal demand for payment to Stella Aguilar, the president of Total Resources, at the address on her letterhead (Consumer Affairs sent me a copy of one of Total Resource letters). The Better Business Bureau of Las Vegas has a different suite number for their address, 105-A11, while their letterhead had 104-All.
I have still received no response from Total Resources and CERTAINLY WAS MISTREATED AND RIPPPED OFF $189 plus another $30 for long distance phone calls and postage in trying to handle this.
Ara
Vancouver, Washington
I enlisted the aid of the Nevada Consumer Affairs Division but this did not get my money back. Periods in excess of 2 months go by before Total Resources answers their correspondence. In May of 2002 I sent a formal demand for payment to Stella Aguilar, the president of Total Resources, at the address on her letterhead (Consumer Affairs sent me a copy of one of Total Resource letters). The Better Business Bureau of Las Vegas has a different suite number for their address, 105-A11, while their letterhead had 104-All.
I have still received no response from Total Resources and CERTAINLY WAS MISTREATED AND RIPPPED OFF $189 plus another $30 for long distance phone calls and postage in trying to handle this.
Ara
Vancouver, Washington
