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  • Report:  #453915

Complaint Review: Tri-Cities Nissan - Johnson City Tennessee

Reported By:
- saltville, Virginia,
Submitted:
Updated:

Tri-Cities Nissan
Tri-Cities Nissan 3602 Bristol HWY. Johnson City, 37601 Tennessee, U.S.A.
Phone:
423-282-4731
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My family has bought several vehicles from Tri-Cities Nissan in the past few years, but we will NEVER buy from them again.I had taken my vehicle in for service because my window quit working. They fixed it, said they did any way. Not even 2 months later it quit working again. I took it back in to be repaired the 2nd time. Well it worked for a few months & then tore up again, but now my warranty has ran out & Nissan wants me to pay over $500.00 for them to repair it.IMAGINE THAT! Sounds like a shady dealership dosent it? I contacted Nissan consumer affairs, and could anyone please tell me why they even exist. They told me they would check into it. Well they called back & said your warranty ran out & you will have to pay for the repairs,is there anything else we can help you with? I said yes tell me why I should pay for the repairs when Nissan wasn't competent enough to fix it the first two times I took it to them when it was under warranty. Why should i be responsible & have to suffer for their negligence? The man said i don't know what else to tell you mam. I said i know what to tell you & Nissan, I have put a sign on my vehicle that says dont buy from Tri-Cities Nissan, ask me why. I then hung up the phone, I still drive with my sign, but my window is still broke.Oh yea, I get asked at least once a day why not buy from Nissan?I tell my story & the response I get is either that sucks or i would get an attorney if i were you. So please BEWARE of Tri-Cities Nissan

Marlene

saltville, Virginia

U.S.A.


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