- Report: #50576
Complaint Review: Tristar Products - Wallingford Connecticut
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Author Not Confirmed
Why?
Tristar Products
26 Barnes Industrial Rd. North Wallingford, 06492-1567 Connecticut, U.S.A.
Phone:
800-354-1073
Web:
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Tristar Products ripoff deceptive company Wallingford Connecticut
I sent in a check on 2/7/03 for a set of Pasta Pots. This was in an advertisement in my local newspaper. The ad said to allow 4-6 weeks for delivery. It is March 26th and I called the customer service number 800-354-1073 and they said that they are on back-order until May 8th. After finding this site and reading all of the complaints about this company, I am sure that this is just a way to buy more time.
I would like my money back but doubt that will happen. I have never been a victim of a scam like this and will no longer buy anything from an advertisement.
Leslie
St. Louis, Missouri
U.S.A.
I would like my money back but doubt that will happen. I have never been a victim of a scam like this and will no longer buy anything from an advertisement.
Leslie
St. Louis, Missouri
U.S.A.
1 Updates & Rebuttals
Leslie
CREVE COEUR,Missouri,
U.S.A.
I got my money back!!!
#2Author of original report
Mon, April 14, 2003
I am the original complaintant and after calling Tristar to find out where my pasta pots were, I was told that they were on backorder until May. The next day, I called them back asking for my money back since they had cashed my check and hadn't bothered to let me know the product was on backorder. The gentleman was very nice and said that that was no problem. I called on 3/27/03 and he said checks were processed on Fridays and mailed on Mondays. On 4/7/03, I still hadn't received the check and called back. I was told the transaction had been processed. Reluctantly, I hung up and on 4/9/03, I received a check in the mail from Tristar refunding my money. The phone number I finally got is 800-354-1073, hours 8:30 a.m. - 10:00 p.m. Eastern time. Hopefully, this will help and everyone can get their money back.
