- Report: #420865
Complaint Review: TRULEGAL LLC. OR NATIONAL LEGAL RESOURCE CENTER - Denver Colorado
-
Author Confirmed
Why?
TRULEGAL LLC. OR NATIONAL LEGAL RESOURCE CENTER
494 Sheridan BLVD Suite 202A Denver, 80226 Colorado, U.S.A.
Phone:
303-945-3781
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TRULEGAL LLC. OR NATIONAL LEGAL RESOURCE CENTER took my $600 and did do nothing Denver Colorado
i have been doing research, calling different numbers of employees that i personally became friends with and told me what was going on, going thru all my paper work, and internet. I finally found a number 303-945-3781 and i called rachel ohanlon the owner she said "we have not scammed no one those are lies and false accusations i have been here we just are a new company with different employees. I have spoken to paul flores and russel and they were of great help to me and helped me find this nice lady if you know what i mean. She has a myspace and has pictures with name tags with her name clear as day(www.myspace.com/ohan11) her myspace name is (putty) . I am not stopping until this lady goes down and of course gives me my money. I search everywhere for this women and make her life a living hell.
She doesn't answer my phone calls anymore so i found her on myspace and its on.
Lazaro roman
BERWYN, Illinois
U.S.A.
She doesn't answer my phone calls anymore so i found her on myspace and its on.
Lazaro roman
BERWYN, Illinois
U.S.A.
1 Updates & Rebuttals
Judgmentdoesntwork
Denver,Colorado,
U.S.A.
The Facts
#2
Fri, September 04, 2009
Legal Service Plan Explained
The Family
Protection Plan is
1
Free &
Discounted Legal Care
2
Tax Advice &
Preparation
3
Financial
Education & Credit Counseling
4
Identity Theft
Restoration & Insurance
5
Life Events
Counseling
6
LDA Document Preparation
Who Does the Membership Cover?
6
The Member
7
The Members
Spouse or significant other
8
Dependents 25
years and younger
9
Dependents living
with the member and who are financially reliant upon them
10
Parents,
grandparents, etc.
Family Protection Plan Benefits
Free
& Discounted Legal Care
1.
Unlimited initial
phone consultations for all new legal matters.
2.
Unlimited
face-to-face initial consultations for all new legal matters.
3.
Attorney review
of legal documents (up to six pages) per
each new legal matter.
4.
When appropriate,
network attorneys will make phone
calls on members behalf.
5.
When appropriate,
network attorneys will write letters
on members behalf.
6.
Preparation of a
Simple Will for member and members
family, along with annual updates.
7.
Plan attorneys
will prepare a free Living Will for member.
8.
Help with
self-representation in small claims court.
9.
Help solving
problems with government programs such as
welfare and INS.
Eight Deeply Discounted Commonly Used
Services
Legal Service Member
Rate National Average
Divorce * $
295 to $ 950 NA
Support (Establish/Modify/Enforce) * $ 295 to $ 950 NA
Custody (Establish/Modify/Enforce) * $ 295 to $ 950 NA
Simple Divorce** $
600 to $ 1200 $ 2,500
Contest Divorce $
750 to $ 1,500 $ 3,500
Traffic Ticket Defense $ 100 to $ 400 $ 850
Name Change $
200 to $ 400 $
1,250
Simple Will with Trust $
195 to $ 295 $ 375
Chapter 7 Bankruptcy $
750 to $ 1,500 $ 3,000
Regular Incorporation $
295 to $ 750 $
2,500
Personal Real Estate Closing $ 175 to $ 350 $ 750
*Documents prepared by network of Legal Document
Assistants through the Centers
Paperwork Assistance Program, filing fees (if necessary) not included.
**Subject to net marital assets of $70,000, no minor
children involved, and spouse is not represented by an attorney.
Low Hourly Rate
1
Network attorneys
cap
2
Attorneys usually
estimate the number of hours a case might consume prior to beginning work on
the case.
3
Our plan
represents tremendous savings from our competitors insurance plans, who
usually offer only a 25% discount off of the attorneys customary hourly rate.
Contingency Fee Discount
1
Attorneys often
work on a contingency fee basis on cases such as personal injury and
collections.
2
Members are
entitled to a fee reduction of 10% of the attorneys usual rate or the state
maximum rate, whichever is lower.
Free Tax Advice & Preparation
1
Free tax advice
via a toll-free phone number
2
Free tax
preparation (1040, 1040A, 1040EZ)
Returns prepared over the phone or by mail
Electronic filing available
3
Discounts on all
tax schedules
4
Free review of
last years tax return
Financial Education & Credit
Counseling
Member receives free, 24/7 telephonic credit counseling and financial
planning services:
5
Free
consultations and complete financial assessments
6
Credit and debt
counseling by Certified Credit Counselors
7
Live on-line
counseling sessions
8
Advice on home
ownership, mortgages, refinancing, retirement and college planning
9
On-line tools,
easy to use calculators, articles and courses
10
Qualified
professionals answer questions, provide advice, and do NOT sell products
Identity Theft Restoration & Insurance Members have 2/47 toll-free access to ID Theft experts who will provide comprehensive, personalized recovery services.
Restoration A Recovery Team of fraud investigators, legal counsel, paralegals and other ID theft experts will:
11
Notify the three
major credit bureaus of the event
12
Pull and analyze
credit reports
13
Place fraud
alerts with all appropriate agencies
14
Create a
customized recovery plan
15
Provide member
with a recovery kit customized with pre-completed, state specific forms.
Identity Theft Insurance
Each member will receive up to
$25,000 worth of identity theft insurance to cover costs to restore identity:
16
Lost wages,
filing fees, civil defense litigation
17
Other fees, such
as postage, application fees, and travel
Lost/Stolen Credit Card Assistance If members credit card is stolen or lost, specialists will:
18
Contact each
credit card company while member is on the phone
19
Cancel affected
credit cards and request replacement
cards
20
Place fraud
alerts with all 3 major credit bureaus
21
Assist member in
interpreting their credit report
22
Provide daily credit
monitoring from all three bureaus for 6 months.
Life Events Counseling Members have access to free, unlimited 24/7 telephonic counseling services provided by licensed, degreed counselors. Counseling is provided for problems related to marital, parent-child, alcohol, drug abuse, emotional, legal/financial, childcare, eldercare, etc. issues.
23
Counselor
conducts initial assessment to determine members needs.
24
If required,
counselor schedules appointment for in-person assessment with local provider
(community agencies, local hospital, etc.). Counselor coordinates with members
benefit plan to ensure comprehensive service.
25
Counselor follows
up with member and local provider every step of the way to ensure successful
treatment and member satisfaction.
Fulfillment
26
Welcome package
sent to new member within 7-10 business days.
Package includes a membership card, plan member guidebook, a Last Will
& Testament questionnaire, and contact information for their Legal Club
plan attorney.
27 Members can contact Customer Service at (800-305-6816) for assistance immediately after enrolling.
-->
This is Rachael OHanlon owner of TruLegal. Mr Roman signed up with a legal plan on May 24, 2008. He was contacted numerous times by his case manager Rick Vasquez to get his case completed. Mr Roman was granted a continuance by his court due to TruLegals provider attorneys help in his Family Law case. He also needed some other paperwork done (cost $600) which was provided to him for the fee he paid. The quote Mr Roman used was never said and i have a college education so i would not have said "we have not scammed no one" The personal information is all correct and he is able to reach me without a problem and the threats are not necessary. Call me, email me or myspace me and i would be happy to handle the situation anytime. You can reach Mr Roman at H-7086374082 Cell-7739644254 or email him at
[email protected] or find him online at myspace i didn't take the
time to look it up.
Our legal plan allowed him to get multiple ways of resolving his legal issue and we have helped 100s
of people nationwide for years. The plan covered him and his family for 30 days month to month and is cancel-able at any time we
have no contracts. We are an advocate group for people to get their
legal help and issues resolved for 25% of the cost of a traditional
private attorney. We pride ourselves on helping people and being
advocates for Americans working paycheck to paycheck. We would never
take his or anyone's' money for that matter and not help them!!
I am available at the same email i have had for since Mr Roman signed up with TruLegal, [email protected] and i would be
more than happy to answer anymore concerns or questions anyone has. Below is a copy of the
legal plan Mr Roman was signed up for and what is covered in that plan. I
hope this cleared this up for everyone.
Rachael OHanlon
Here is the plan and what is covered:
Legal Service Plan Explained
The Family
Protection Plan is
1
Free &
Discounted Legal Care
2
Tax Advice &
Preparation
3
Financial
Education & Credit Counseling
4
Identity Theft
Restoration & Insurance
5
Life Events
Counseling
6
LDA Document Preparation
Who Does the Membership Cover?
6
The Member
7
The Members
Spouse or significant other
8
Dependents 25
years and younger
9
Dependents living
with the member and who are financially reliant upon them
10
Parents,
grandparents, etc.
Family Protection Plan Benefits
Free
& Discounted Legal Care
1.
Unlimited initial
phone consultations for all new legal matters.
2.
Unlimited
face-to-face initial consultations for all new legal matters.
3.
Attorney review
of legal documents (up to six pages) per
each new legal matter.
4.
When appropriate,
network attorneys will make phone
calls on members behalf.
5.
When appropriate,
network attorneys will write letters
on members behalf.
6.
Preparation of a
Simple Will for member and members
family, along with annual updates.
7.
Plan attorneys
will prepare a free Living Will for member.
8.
Help with
self-representation in small claims court.
9.
Help solving
problems with government programs such as
welfare and INS.
Eight Deeply Discounted Commonly Used
Services
Legal Service Member
Rate National Average
Divorce * $
295 to $ 950 NA
Support (Establish/Modify/Enforce) * $ 295 to $ 950 NA
Custody (Establish/Modify/Enforce) * $ 295 to $ 950 NA
Simple Divorce** $
600 to $ 1200 $ 2,500
Contest Divorce $
750 to $ 1,500 $ 3,500
Traffic Ticket Defense $ 100 to $ 400 $ 850
Name Change $
200 to $ 400 $
1,250
Simple Will with Trust $
195 to $ 295 $ 375
Chapter 7 Bankruptcy $
750 to $ 1,500 $ 3,000
Regular Incorporation $
295 to $ 750 $
2,500
Personal Real Estate Closing $ 175 to $ 350 $ 750
*Documents prepared by network of Legal Document
Assistants through the Centers
Paperwork Assistance Program, filing fees (if necessary) not included.
**Subject to net marital assets of $70,000, no minor
children involved, and spouse is not represented by an attorney.
Low Hourly Rate
1
Network attorneys
cap
2
Attorneys usually
estimate the number of hours a case might consume prior to beginning work on
the case.
3
Our plan
represents tremendous savings from our competitors insurance plans, who
usually offer only a 25% discount off of the attorneys customary hourly rate.
Contingency Fee Discount
1
Attorneys often
work on a contingency fee basis on cases such as personal injury and
collections.
2
Members are
entitled to a fee reduction of 10% of the attorneys usual rate or the state
maximum rate, whichever is lower.
Free Tax Advice & Preparation
1
Free tax advice
via a toll-free phone number
2
Free tax
preparation (1040, 1040A, 1040EZ)
Returns prepared over the phone or by mail
Electronic filing available
3
Discounts on all
tax schedules
4
Free review of
last years tax return
Financial Education & Credit
Counseling
Member receives free, 24/7 telephonic credit counseling and financial
planning services:
5
Free
consultations and complete financial assessments
6
Credit and debt
counseling by Certified Credit Counselors
7
Live on-line
counseling sessions
8
Advice on home
ownership, mortgages, refinancing, retirement and college planning
9
On-line tools,
easy to use calculators, articles and courses
10
Qualified
professionals answer questions, provide advice, and do NOT sell products
Identity Theft Restoration & Insurance Members have 2/47 toll-free access to ID Theft experts who will provide comprehensive, personalized recovery services.
Restoration A Recovery Team of fraud investigators, legal counsel, paralegals and other ID theft experts will:
11
Notify the three
major credit bureaus of the event
12
Pull and analyze
credit reports
13
Place fraud
alerts with all appropriate agencies
14
Create a
customized recovery plan
15
Provide member
with a recovery kit customized with pre-completed, state specific forms.
Identity Theft Insurance
Each member will receive up to
$25,000 worth of identity theft insurance to cover costs to restore identity:
16
Lost wages,
filing fees, civil defense litigation
17
Other fees, such
as postage, application fees, and travel
Lost/Stolen Credit Card Assistance If members credit card is stolen or lost, specialists will:
18
Contact each
credit card company while member is on the phone
19
Cancel affected
credit cards and request replacement
cards
20
Place fraud
alerts with all 3 major credit bureaus
21
Assist member in
interpreting their credit report
22
Provide daily credit
monitoring from all three bureaus for 6 months.
Life Events Counseling Members have access to free, unlimited 24/7 telephonic counseling services provided by licensed, degreed counselors. Counseling is provided for problems related to marital, parent-child, alcohol, drug abuse, emotional, legal/financial, childcare, eldercare, etc. issues.
23
Counselor
conducts initial assessment to determine members needs.
24
If required,
counselor schedules appointment for in-person assessment with local provider
(community agencies, local hospital, etc.). Counselor coordinates with members
benefit plan to ensure comprehensive service.
25
Counselor follows
up with member and local provider every step of the way to ensure successful
treatment and member satisfaction.
Fulfillment
26
Welcome package
sent to new member within 7-10 business days.
Package includes a membership card, plan member guidebook, a Last Will
& Testament questionnaire, and contact information for their Legal Club
plan attorney.
27 Members can contact Customer Service at (800-305-6816) for assistance immediately after enrolling.
