- Report: #937784
Complaint Review: TV Ruby - Mississauga Ontario
Reported By:
Wendy -
Fayetteville, Arkansas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
TV Ruby
P.O. Box 1083 Mississauga B Mississauga, L4Y 3W4 Ontario, Canada
Phone:
Web:
Categories:
Business Rating:
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TV Ruby Monster Media sent wrong dvd set no refund Mississauga , Ontario Canada
I ordered a DVD set from this company (Alfred Hitchcock Presents) and they sent me the wrong set (Alfred Hitchcock Hour). I noticed the mistake, and emailed them. I already owned the set they sent me, and I wanted my original order.
After several attempts of trying to contact them, they emailed me back telling me the dvd set I ordered was no longer available. That was one mistake- sending me dvd's I did not order in the first place.
I returned the wrong set along with a letter explaining the mistake and how I should be reimbused not only for the wrong dvd set, but also the shipping charges which was over $22.00. I have received no reply of any kind nor a reimbursement.
After several attempts of trying to contact them, they emailed me back telling me the dvd set I ordered was no longer available. That was one mistake- sending me dvd's I did not order in the first place.
I returned the wrong set along with a letter explaining the mistake and how I should be reimbused not only for the wrong dvd set, but also the shipping charges which was over $22.00. I have received no reply of any kind nor a reimbursement.
