This company uclipusave.com has fraudulently stollen monies out of my bank account without my knowledge or authorization since 10/2010. On Dec. 16, 2011 I noticed a charge within my account that I was sure that I had not made . Due to the fact that I have not made any transactions from my bank account for almost two weeks. I then requested from my bank a telephone number for this company. Once given to me I called it. Some company that goes by the name of Zazzoom Solutions answered and I was speaking to a person that went by the name of Kalia. She then prceeded to assist me with the many questions that I had for her. What type of company is this ? (She stated that they are a cancellation service.) I then asked what for what service ? ( she stated for many companies that offer things , and after a certain trial period a person has the option to cancel after 14 dys. Well I never subscribed to this nor have I authorized this company to debit any monies from my bank account. Kalia then informed me to go to the uclipusave web site and get the phone number that way. Because she had no listing phone number for them.
So that is what I did . I called the 1866 356-6906 and this is what I got. A voice message stating ( " Thanks for calling u clip u save customer care. Your call is important to us. We're sorry due to unexpected power maintence the customer service center is temporarily closed . We will be fully operational tomorrow morning. You may call back then or if you like you may leave your name and phone number. NO THANKS !
*EDitor's Suggestions on how to get your money back into
your bank account that someone wrongfully takes it from you!
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.