My daughter ordered ugg boots while away at college. I received the email verifying her order and the charge to my credit card. The email stated it would ship in 2/3 days. When I did not receive a ship date after 7 days, I again checked the email and tried to send a letter to the email given [email protected] which was invalid. The I tried the website uggcentre.com which was also invalid. No further contact has been received from this company.