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  • Report:  #1289989

Complaint Review: Uhaul Moving and Storage - NRH Texas

Reported By:
growthmindedindividual - ft worth, Texas, USA
Submitted:
Updated:

Uhaul Moving and Storage
6550 Browning Dr. NRH, 76180 Texas, USA
Phone:
817-577-1732
Web:
www.uhaul.com
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I have used U-Haul to store my stuff for several years.   When I signed up for their services I signed a contract for $19.95 per month for eternity.    Since that time the management at my unit(s) has changed several times.    During this period my rate has been arbitrarily raised in $5 increments.   Each time I state that this is unacceptable.  U-Haul does not care about the consumer, only about their finances.    They continue to break the lease that was signed in good faith by me.    There is no way for a consumer to argue or change the rate they state “must be paid”??     Really?    There is no reason to raise my rate, and I do not accept this arbitrary change.    

I paid 19.95 for a while then have been paying $24.95 until about six months ago when they arbitrarily raised my rate to $29.95, and now already there is a letter stating that it is going up to $34.95 per month.   This is $15 per month additional per unit that I never agreed to in any way.   I have two units.   This means that the units that cost me initially $40 are now costing me $70 per month ?

I am owed back payments for the arbitrary raises forced upon me by your company.  

I am sure that there are millions of unhappy U-Haul consumers that are affected by this mishandling of consumer relations who would be happy to join a class action suit against a corporate bully taking advantage of consumers through wire fraud.    

                                                                        



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