Complaint Review: United Benefits Of America - Pheonix Arizona

It is possible to inform your bank of what is taking place and ask them to decline the transaction before it takes place each month. Better still, one sure way to stop United Benefits of America from continuing to take money from your checking account every month is to simply close your checking account, and open a new one at another bank. This is an aggravation, but it would be a much better alternative than having them steal your money each month. Simply cut them off. They have been calling me every day to try and talk me into buying "insurance" from them. Thankfully, I caught on to their scam before it was too late. I investigated their claims as to who the underwriter and carrier were, and paid close attention to the name of the company that supposedly handled the prescription card. I called my pharmacist, who informed me that this was not real insurance, but just a discount plan. I also went online and Googled "United Benefits", as this was the only name they would give me over the phone. Even though they did not give me their full, correct name, I was still able to discover who these people really are - and what they are all about. It is a shame that companies like United Benefits of America are merely out there to prey upon people who need insurance the most. I hope this helps you in some way regarding the payments they are still taking from you. Closing your checking account would definitely solve the problem. It's just a thought.

Response Hello my name is Ed and I am a supervisor here at United Benefits of America. In as much as I have watched this saga unfold over the past few months I have primarily ignored it knowing that most intelligent people see this for what it is, that being a couple of disgruntled ex-employee's spewing venom for what ever reason they chose to. But as both Farah's and Sona's immediate supervisor and as these attacks have become more frequent and more vengeful I feel compelled to respond. First let me say that I have nothing but respect for both of these Ladies as they were both assigned to be members of my Team here at United Benefits of America. And I know that they have respect for me as well. That being said there are truths and there are falsehoods with both of their statements. TRUTH both of these ladies were employed here and TRUTH neither of these ladies are currently employed here. Every thing else is going to fall into the FALSEHOOD category. As the manager that trained both ladies when they began working with this company they were both told by me on numerous occasions to never misrepresent any product that we sell in any way. Now if they respond with anything different, well it would be an out right lie. There are several things I find odd about these postings that both of these ladies have been writing. In all of their statements they have never once mentioned the compliance department that we have in place strictly to make sure that all products are represented in a true and actual manor. This department's only objective is to monitor calls. I also find it odd that they never mention the Third Party Verification that all clients must go through before any benefit package can be activated. If by chance the representative did slip past our compliance department with a misrepresentation of a product this Third Party Verification insures that all clients have a full understanding of the product they are about to purchase. This verification is done by an outside administer that has no affiliation with our company or any company that we represent. That third party verification is as follows. We welcome you as a member of ________. After any question you can have that question repeated by pressing the * key at the tone please state your full name and address. For verification purposes and to confirm that you are an authorized decision maker, please state the last four digits of your social security number. You understand that _________ is a membership association that contracts with companies to provide access to benefits such as; insured benefits through licensed insurance companies, reduced rates at network doctors and hospitals, lifestyle benefits, discount benefits, and legal and financial benefits. To confirm after the tone say yes or no. You understand that by using a participating beech street provider or facility you may receive the pre-negotiated contracted rates that can reduce the amount of the original bill, and is not a payment by the insurance company. There is no guarantee of the amount of the reduction, but the average is between 25-30 %. To confirm after the tone say yes or no. You understand as a member once your bill has been reduced and the insured benefits are paid, any remaining balance is your responsibility. To confirm after the tone say yes or no. You understand the insurance benefits included in your plan are subject to exclusions and limitations. The insurance benefits except for doctors office visits, have a 30 day waiting period and do not provide for loss due to pre-existing conditions for 12 months from the effective membership date. To confirm after the tone say yes or no. You understand that this is not a major medical health insurance and you have not been advised to cancel any current health plan. You also understand that you are entitled to a refund if notification is received by ___________ within 30 days of shipment of the membership materials. To confirm after the tone say yes or no. You have been set up for the hassle free payment plan that will automatically allow your bank or credit card to be charged each month. Your representative will now come on the line and state your first months charge and your monthly charge thereafter. Do you authorize the amount of charges as stated? To confirm after the tone say yes or no. Now if the client answers no to any of the above questions the entire benefit package is voided and sent back to the representative to go over the plan with the client again. This is a 3 point check system to make sure that all clients have a full understanding of there benefit package. The compliance department with fines and penalties in place. The manager that reiterates the entire benefit plan to the client and last the Third Party Verification process that insures the client agrees with all parts of there benefit package and the charges. If this in anyway is misleading I would sure like to know how. As for Farah's issue with her last check all new hires here at United Benefits Of America sign a waiver stating that they understand that their last check will be held for 14 days to insure that any charge backs are removed from their final check Farah signed this as well but for what ever reason she felt she is above the rules of this office. Now as for Sona although a brilliant young lady her work ethic is less than desirable, In the roughly 45 days that she was employed here she was tardy 10 days and was absent 4 days. As a new hire at any company I implore you to explain to me where this type of behavior is acceptable much less encouraged. In conclusion I would like to say that all of this saddens me deeply and I wish nothing but the best for both of these ladies in what ever career path they chose. Hopefully this has clarified any allegations of misrepresentation by this office. Sincerely Ed Phillips Senior Benefit Supervisor.

I'm sorry of what happened to you. As soon as I found out that I was being taught to misrepresent the actual package, I resigned. I may be able to help you. Call me. Sona (((ROR Redacted))) Nashville, TN USA CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.