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  • Report:  #658799

Complaint Review: UNIVERSITY OF PHOENIX - phoenix Arizona

Reported By:
mhendi336 - southbury, Connecticut, United States of America
Submitted:
Updated:

UNIVERSITY OF PHOENIX
425 west st. phoenix, Arizona, United States of America
Phone:
781-753-4457
Web:
Tell us has your experience with this business or person been good? What's this?
The University of Phoenix instructed me to fill out my FAFSA form for Aug. 08-May 09. I was enrolled in classes up until July. They did not tell me to "update" my FAFSA until it was too late, Sept. 10, 2009, therefore making ME liable for the $2080 for the two classes i took from May-July. By the time I received the notice, FAFSA had denied my request for student aid for that period. Now I owe UOP $2080 and are refusing to release my Official Transcript until that debt is paid off. I am now attending a local state campus pursuing my BA Psych. but the whole year, plus the $9500 I owe in student loans and the $2080 they claim I owe them is a waste.
I am SO fed up with these people. If anyone can relate, please respond!

The University of Phoenix is the biggest scam I have ever heard of!


1 Updates & Rebuttals

Jeanski

Buffalo,
New York,
USA
comment

#2Consumer Suggestion

Sat, November 06, 2010

If I understand this correctly, you filled out your initial FAFSA for the 2008-09 academic year, which UofP told you ends in May. How did you think you were going to pay for those summer classes? It is the student's responsibility to understand how financial aid works, and the timeline for submitting forms. Granted, UofP could've been more proactive in reminding students to fill out the 2009-10 academic year renewal FAFSA, but it is YOUR responsibility.

I'm not sure why you state that whole year was a waste. Didn't any of the credits transfer?

As for not releasing the transcript, this is common practice at every college I've ever worked for. It's their way of making sure they get their money, which you rightfully owe.

You may want to consider a private student loan lender to clear up that debt with UofP so that you can continue your education. I suspect that your current school will not let you stay enrolled much past a year without having all your transcripts on file.

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