- Report: #861563
Complaint Review: us-immigration.com - Internet Internet
Reported By:
Katerina -
Raleigh, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
us-immigration.com
no address provided on the web Internet, Internet, United States of America
Phone:
Web:
www.us-immigration.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
us-immigration.com lead to believe that you are filling application electronically, charging almost $200 for filling a simple PDF form Internet, Internet
www.us-immigration.com is a trap to rip off inexperienced people. The design of the site leads you to believe that you file electronically your application but instead AFTER your pay tells that everything should be done by yourself.
The site does not provide a price list and any contact information. They changed my daughter, student, $198 for filling one pdf form!
For instance, usimmigation.com tells you price for the service in advance, you have right to get money back if you are not satisfied and they do file your application electronically. For the same form, they charge less then $50.
I complained to Google for promoting this company in the top ads. If you have suffered from the same site please complain to Google to stop them
http://support.google.com/adwords/bin/request.py?hl=en&contact_type=feedback&rd=1
The site does not provide a price list and any contact information. They changed my daughter, student, $198 for filling one pdf form!
For instance, usimmigation.com tells you price for the service in advance, you have right to get money back if you are not satisfied and they do file your application electronically. For the same form, they charge less then $50.
I complained to Google for promoting this company in the top ads. If you have suffered from the same site please complain to Google to stop them
http://support.google.com/adwords/bin/request.py?hl=en&contact_type=feedback&rd=1
1 Updates & Rebuttals
Kathy
San Francisco,California,
USA
American Immigration Center
#2UPDATE Employee
Mon, July 23, 2012
We apologize
for the inconvenience encountered while accessing our website. We provide a
service to help prepare immigration forms.
We are not the USCIS and we do provide information about what services
and products our website provides and where to get the forms at no cost if our
services are not needed on our home page.
Our online
service simplifies the forms and walks customers through the applications by
asking individual questions and making sure all answers coincide and are up to
government standards. Once completing the service, the system will provide a
completed form with simple customized instructions detailing which documents to
send and how to properly mail everything to the USCIS.
If our
services were not at all useful, we do allow for the cancellation of services
and refunds when appropriate. We provide our contact information on almost
every page of our website. We are available via phone Monday thru Friday from
9am to 8pm EST. Please feel free to contact us for any further assistance.
American
Immigration Center
1-800-814-1555
