- Report: #576028
Complaint Review: USAA - San Antonio Texas
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Author Confirmed
Why?
USAA
9800 Fredericksburg Road San Antonio, 78288 Texas, United States of America
Phone:
1-800-531-8722
Web:
Categories:
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USAA Incompetent Adjusters San Antonio, Texas
I was struck from behind from a driver with USAA Insurance.
Upon attempting to have my Vehicle repaired I contacted USAA who said and Adjuster would be contacting me within 72 Hours to Inspect my Vehicle. Thats where the Circus began.
The Adjuster called me after 2:00 pm and stated he would need to see the vehicle the very next morning at 8:00 am due to his scheduled knee surgery and know other time would be convenient for him
I informed him that did not not work with my schedule and he said then I would have to get another adjuster by calling USAA which may take some time.
I was contacted by USAA Greg Wise again to come out and view my Vehicle and he was agitated once again when I explained he would have to come by after 10:00
he agreed and hung up the phone.
I called and spoke to his supervisor Jerrry Pienta who apparently has a worser attitude than Greg Wise
Jerry stated I could drive my car to an approved dealer to verify damages which was a 40 mile trip for myself.
After waiting some time for another adjuster My vehicle was finally looked at wherby I recieved an estimate for damages $ 2322.70 which is far less than the legitimate estimate from Days Chevrolet $ 3504.85
