- Report: #364218
Complaint Review: Utah Imports - Salt Lake City Utah
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Author Confirmed
Why?
Utah Imports
858 South, State Street Salt Lake City, 84111 Utah, U.S.A.
Phone:
801-533-9600
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Utah Imports worst mechanic shop ever Salt Lake City Utah
I went to Utah Imports recently and had the worst experience ever. Alan was the one who helped me and he lied and told me that my car needed 6000 in repairs in order to fix it. So I went and got a second opinion at the vw dealer and all it needed was 600 in parts and labor. Be very careful if you are thinking about going to Utah Imports, very disshonest and not helpfull at all. they will rip you off. I am just glad that I got a second opinion.
Suthy96
salr lake city, Utah
U.S.A.
Suthy96
salr lake city, Utah
U.S.A.
5 Updates & Rebuttals
scotty wotty
murray,Utah,
no problems with our repairs
#2General Comment
Mon, April 15, 2013
i have had multiple vehicles serviced along with family and referrals, i have never had a problem and each time alan was courteous and answered all of my questions. i know he is a apecialty shop and we found utah imports because we needed a vw specialist. they have always done great work and even though it has been specialty work costs have been reasonable....
i recommend them to family and friends with problems
Vin
Centerville,Utah,
United States of America
I have always had good servie
#3Consumer Comment
Mon, April 02, 2012
I've been going to Utah imports for over 4 years now based upon the recommendation of someone else. They have always given me good service and upfront pricing. The reason I've been going to Utah Imports is because of the high labor costs from the local VW dealer. Alan has always been right to the point and I have never felt that I have been ripped off. Also, in four years, I've never had to bring my VW back because of shoddy work.
Christopher
Salt Lake City,Utah,
USA
I have never experienced anything like that...
#4
Thu, August 13, 2009
I bought an Audi again just because Utah Imports works on them. Actually Alan has always been very honest and helpful to me. I always thought I would want someone like Alan at my front counter...
I have been a customer of Utah Imports for 8+ years. The pricing has always been fair and I have been in and out quickly each time unless we had to order a part but I was always given the communication that I expected. I recommend Utah Imports to all my friends and will continue to. If you want a great experience when getting your Audi, Subaru, BMW, VW, and porsche repaired I can honestly say these are your guys!!
Christopher
Salt Lake City,Utah,
USA
I have never experienced anything like that...
#5
Thu, August 13, 2009
I bought an Audi again just because Utah Imports works on them. Actually Alan has always been very honest and helpful to me. I always thought I would want someone like Alan at my front counter...
I have been a customer of Utah Imports for 8+ years. The pricing has always been fair and I have been in and out quickly each time unless we had to order a part but I was always given the communication that I expected. I recommend Utah Imports to all my friends and will continue to. If you want a great experience when getting your Audi, Subaru, BMW, VW, and porsche repaired I can honestly say these are your guys!!
Jemina A. Keller
SLC,Utah,
U.S.A.
Utah Imports - Serving SLC for 50 Years
#6REBUTTAL Owner of company
Wed, January 14, 2009
Utah Imports has been servicing our customers in Salt Lake City for 50 years. We specialize in Volkswagen / Audi and Subaru repair, service and sales. Our local, family owned company, now in its second generation of automotive repair mechanics was recently featured as Best of the Beehive by Salt Lake Magazine. We also are ardent supporters of local community radio and non profit organizations including KRCL and KCPW and have been featured in City Weekly as a service campaign for KRCL. Utah Imports prepares repair quotes using automotive industry standards. Once the vechicle is onsite we always supply a written bid to our customers for approval. Our long list of customers, including many local auto dealerships, referral program, and community involvement has a longstanding tradition of sincerity, honesty and integrity. For more information on our company, please visit our website at utahimports.com and please review our honest customer reviews at angieslist.com 801-533-9600 Thank you!
