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  • Report:  #1343078

Complaint Review: Vacation Privileges Grand Mayan - Cancun-Playa del Camen Nationwide

Reported By:
Joshua - Manhattan, Kansas, USA
Submitted:
Updated:

Vacation Privileges Grand Mayan
Carretera Federal Cancún-Playa del Carmen Km. 48 Cancun-Playa del Camen, Nationwide, Mexico
Phone:
855-437-0593
Web:
https://www.vacationprivileges.com/
Categories:
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Accosted at the airport arriving in Cancun.  Was told the following:

 

1. Do a 1 hour presentation

2. Get a free buffet breakfast

3. Get travel reimbursed

4. Get $250.00 resort credit which can be used at current hotel stay

 

Actually what we got was

1. 4 hour presentation, with aggresive tactics, had to say 'no' to 5 different people.  It's like a used car dealership but much worse.

2. Got a free breakfast - but we got to eat with a stranger - the guy who gave us the tour.  How pleasant.

3. Did get our travel reimbursed.

4. When we finally got our gift card, I opened it and it was not able to be used at our current hotel stay (lie) ALSO, there was no way to register the gift card because the phone numbers provided on the gift card and the website we deactivated.  So not only was the gift card unable to be used while we were on vacation - we can never use it.

 

We were smart enough not to purchase a time-share but we were still LIED to on multiple accounts.  STAY AWAY.



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